Summary

Overview

Work History

Education

Skills

Timeline

Leticia Burns

Millbrook,AL

Summary

Multi-faceted individuals dedicated to helping clients identify needs and coordinate care within multi-disciplinary teams. Committed to maintaining open communications with staff members and superiors in ongoing effort to increase collaboration and eliminate operational gaps. Applies advanced understanding of community referrals and delivers relevant support.

Overview

years of post-secondary education

years of professional experience

Work History

Personal Care Assistant

Autauga Elmore Developmental Services

Millbrook, AL

08.2025 - 12.2025

Developed and maintained care plans tailored to individual client requirements.
Provided emotional support and companionship to clients during daily interactions.
Monitored and reported changes in client health or behavior to medical staff.
Implemented safety measures to maintain a secure environment for clients.
Documented client progress and activities in compliance with organizational standards.
Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
Assisted clients with daily living activities and personal hygiene.
Collaborated with healthcare professionals to coordinate care plans for clients.
Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
Assisted individuals with daily living activities to promote independence.
Provided personal hygiene support, ensuring comfort and dignity.

Personal Health Coach

Humana

Daytona Beach, FL

01.2014 - 01.2015

Created physician referral base for wellness, prevention and diagnostic support, enabling patients to effectively find services.
Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Established physician referral base for wellness and diagnostic support, facilitating patient access to necessary services.
Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Referred patients to specialized health resources or community agencies to furnish additional assistance.
Advocated for patient needs with interdisciplinary team, ensuring effective implementation of treatment plans.
Coordinated with healthcare team to develop and assess comprehensive patient care plans.
Charted weekly progress notes and quarterly summaries.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Observed strict safety measures, including checking medication dosages before administration to patients.

Court Liason

Haven Substance Abuse Treatment Center

Daytona Beach, FL

06.2009 - 01.2015

Counseled clients on drug and alcohol addiction, providing support for recovery journeys.
Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
Completed comprehensive assessments of clients' substance abuse history and treatment requirements to develop individualized treatment plans.
Identified treatment goals based on individual diagnosis and history.
Led supportive group discussions and education sessions with alcohol and drug users and families.
Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
Engaged offenders in discussions about the impact of drug and alcohol abuse and anger management on their criminal behavior.
Coordinated treatment projects aimed at enhancing problem-solving skills and fostering creative thinking.
Worked closely with drug court staff in designing treatment plans specific to client needs.
Developed client treatment plans based on research, clinical experience and client histories.

Mental Health Therapist

South Carolina Department of Mental Health

Charleston , SC

06.2006 - 01.2009

Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Developed individualized treatment plans aligning with client assessments and therapeutic goals.
Facilitated referrals to external resources, enhancing client support and access to additional services.
Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
Responded to crisis situations when severe mental health and behavioral issues arose.
Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
Worked closely with parents and teachers to implement consistent behavior therapy techniques at home and school.
Referred clients to external resources for additional support.
Prepared and maintained required treatment records and reports.
Advocated for clients' needs by coordinating services and support during treatment., coordinating required services and resolving emergency problems in crisis situations.