Leticia De Lima Costa Braga
Marion
Summary
Results-oriented individual skilled in enhancing patient care through effective communication and monitoring. Experience in educating diverse groups, leading to improved outcomes and team morale. Focused on creating safe environments and optimizing workflows to support healthcare teams and patient success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Technician
DaVita
Cedar Rapids
03.2025 - Current
- Monitored vital signs and promptly reported changes to nursing staff, ensuring timely interventions.
- Documented patient information accurately in electronic health records systems.
- Educated patients on treatment procedures and health management strategies to promote understanding and compliance.
- Responded to patient needs and concerns with empathy and professionalism.
- Provided direct patient care and assistance to healthcare team members.
- Conducted safety rounds regularly to ensure a safe environment for patients.
- Observed changes in patient's conditions and reported abnormalities to RN on duty for immediate assessment and care.
- Helped create a safe environment by following infection control policies.
Supervisor
WPS Services
Iowa City
03.2024 - 11.2025
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Organized client meetings to provide project updates.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Trained new employees on company policies and procedures.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
Fulfillment Expert
Target
Cedar Rapids
05.2021 - 03.2024
- Packaged fragile items with protective padding to prevent damages during shipments.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Provided excellent customer service by responding to inquiries promptly and professionally.
- Used handheld scanners to key in data for packages.
- Coordinated with suppliers to ensure timely delivery of products.
Shipt Shopper
Shipt
Cedar Rapids
10.2020 - 05.2021
- Conducted personalized shopping services for clients based on their preferences, sizes, and needs.
- Verify orders for accuracy and quality.
- Communicate efficiently with customers about their orders.
- Satisfied customers with quick, accurate service under tight deadlines.
English Teacher
CDP Connect
Fortaleza
07.2018 - 01.2019
- Taught Brazilian students ages 11-25 years old looking to better their skills in basic english for personal and business purposes.
- Assigned reading and homework with reasonable deadlines and detailed instructions.
- Taught 30 plus students per day with well-rounded English programs.
- Created fun learning environment to keep students wanting to learn
- Assisted students in finding jobs to utilize their newly learned english skills.
In Home English Tutor
Self Employed
Fortaleza
03.2016 - 06.2018
- Assisted multiple children ages 6 through 10 years old in home.
- Prepared students for school taught english courses
Education
Associate of Applied Science - Nursing
Kirkwood Community College
Cedar Rapids, IA12-2027
Certified Nursing Assisting
Kirkwood Community College
Cedar Rapids, IA01-2025
High School Diploma -
Ari De Sa Cavalcante
Fortaleza, Brazil10-2015
Some College (No Degree) - Medical Laboratory Science
Kirkwood Community College
Cedar Rapids, IASkills
- Communication skills
- Eagerness to learn
- Punctuality
- Self-motivation
- Teaching experience
- Active listening
- Team collaboration
- Customer service expertise
- Attention to detail
- Staff management
- Process adherence
Certification
- CNA-certified.
- BLS
- CCHT- Certified Clinical Hemodialysis Technician
Languages
- Portuguese
- English
- Spanish
Education and Training
other,other,
other
Timeline
Patient Care Technician
DaVita
03.2025 - Current
Supervisor
WPS Services
03.2024 - 11.2025
Fulfillment Expert
Target
05.2021 - 03.2024
Shipt Shopper
Shipt
10.2020 - 05.2021
English Teacher
CDP Connect
07.2018 - 01.2019
In Home English Tutor
Self Employed
03.2016 - 06.2018
Associate of Applied Science - Nursing
Kirkwood Community College
Certified Nursing Assisting
Kirkwood Community College
High School Diploma -
Ari De Sa Cavalcante
Some College (No Degree) - Medical Laboratory Science
Kirkwood Community College