Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Hi, I’m
Leticia Gloria
Dallas
Summary
Overview
9
years of professional experience
Work History
MTZ Framing CO LLC
Invoice Clerk
11.2022 - Current
Job overview
- Executed billing tasks and recorded information in company databases.
- Managed invoicing and payment processing operations.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Reviewed invoices for accuracy and completeness prior to issuing payments.
Citigroup Financial Services
Mail Clerk
08.2018 - 10.2019
Job overview
- Handled high volume secure sorting, processing, and distribution of physical mail and packages.
- Indexing- Scan documents into electronic imaging system with attention to detail.
- Data entry- Verify, perform data entry for incoming documents
Deloney Law Group
Collections Agent
04.2017 - 05.2019
Job overview
- Negotiated to collect balance in full.
- Counseled debtors on payment options and arranged installment agreements.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Processed payments and applied to customer balances.
Education
Dallas Can AcademyDallas, TX
High School Diploma
University Overview
Skills
- Accounts payable
- Financial record keeping
- Deadline management
- SAP
- Invoice processing
- Customer relationship management (CRM)
- Administrative support
Timeline
Invoice Clerk
MTZ Framing CO LLC
11.2022 - Current
Mail Clerk
Citigroup Financial Services
08.2018 - 10.2019
Collections Agent
Deloney Law Group
04.2017 - 05.2019
Dallas Can Academy
High School Diploma