Leticia Gomez
San Antonio
Summary
Detail-oriented team leader with expertise in operations management, quality control, and inventory management. Proven ability to enhance workflow efficiency and implement effective training programs.
Overview
8
8
years of professional experience
Work History
Team Leader
Central Texas Laundry
San Antonio
02.2024 - 03.2026
- Supervised daily operations of laundry processing and distribution workflows.
- Trained and mentored team members on safety protocols and equipment use.
- Coordinated schedules to ensure efficient staffing and workload management.
- Implemented quality control measures to maintain cleanliness and service standards.
Order Picker
Grocery Outlet
San Antonio
06.2022 - 11.2023
- Selected and picked grocery items according to order specifications.
- Operated pallet jacks and forklifts to transport products efficiently.
- Maintained cleanliness and organization of the warehouse area.
- Collaborated with team members to improve picking processes.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Utilized scanning equipment for picking, packing and shipping orders.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
Cashier
Allen Tharp
San Antonio
07.2018 - 05.2022
- Processed customer transactions accurately and efficiently at Allen Tharp.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Managed cash register operations, including balancing cash drawers at shift end.
- Handled returns and exchanges according to store policies and procedures.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained a clean and organized checkout area to enhance customer experience.
- Trained new cashiers on register operations and customer service techniques.
- Stocked shelves with merchandise daily.
Education
High School Diploma -
Kennedy High School
San Antonio, TX05-2004
Skills
- Team leadership
- Staff training
- Operations management
- Schedule coordination
- Inventory management
- Order fulfillment
- Quality control
- Problem solving
- Equipment operation
Timeline
Team Leader
Central Texas Laundry
02.2024 - 03.2026
Order Picker
Grocery Outlet
06.2022 - 11.2023
Cashier
Allen Tharp
07.2018 - 05.2022
High School Diploma -
Kennedy High School