Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leticia Gonzalez

13270 Sycamore Ave Chino Ca 91710,California

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

12
12
years of professional experience

Work History

Merchandise Associate

Costco
10.2023 - 01.2024
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Greeted, serviced, and thanked all customers.

Sales Associate

Club Demonstrations Services
03.2014 - 10.2023
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Cashier/Sales Associate

Home Depot
05.2014 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Cafeteria Worker 1

Hacienda La Puente Unified School District
04.2012 - 05.2014
  • Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
  • Ensured timely meal service by effectively managing multiple tasks simultaneously during peak periods.
  • Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
  • Reduced food waste through careful portion control and monitoring product expiration dates.

Education

High School Diploma -

William Workman High School
City Of Industry, CA

State Food Safety
San Bernardino, CA
02.2024

Skills

  • Quick Learner
  • Positive Attitude
  • Multitasking
  • Customer Service
  • Strong Work Ethic
  • Cleaning and sanitation
  • Flexible Schedule
  • Working with Diverse People

Timeline

Merchandise Associate

Costco
10.2023 - 01.2024

Cashier/Sales Associate

Home Depot
05.2014 - 05.2023

Sales Associate

Club Demonstrations Services
03.2014 - 10.2023

Cafeteria Worker 1

Hacienda La Puente Unified School District
04.2012 - 05.2014

High School Diploma -

William Workman High School

State Food Safety

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Leticia Gonzalez