Leticia Gonzalez

• Packaged orders accurately, ensuring compliance with shipping guidelines and customer specifications.
• Developed process improvements that increased overall efficiency of shipping operations within the warehouse.
• Increased warehouse efficiency by streamlining shipping processes and implementing innovative solutions.
• Ensured timely deliveries for customer satisfaction by closely monitoring shipments and proactively addressing potential issues.
• Expedited shipment handling, prioritizing urgent orders to ensure on-time delivery for clients with tight deadlines.

• Prepared and filed federal and state tax returns for diverse clientele, ensuring compliance with regulations.
• Reviewed financial documents to identify discrepancies, providing accurate tax liability assessments.
• Collaborated with clients to gather necessary documentation, enhancing overall customer satisfaction and trust.
• Evaluated client cases and recommended targeted solutions to optimize credit standing.

• Customer service, Inventory, Completed administrative paperwork accurately, planograms or Pogs, floor settings, pricing, labeling, training, drawer and safe counts, bank deposits, Maintained cleanliness of store environment, Restocked shelves with merchandise regularly, ans.phone calls, process online orders, etc.

• Customer service, treated other with respect, Processed cash transactions efficiently at checkout., announcements, stocking, Performed routine cleaning tasks to maintain store appearance., seasonal decor, inventory helper, greet customers with courtesy, help customers with their needs, answer phone calls.

• Engaged with customers in a friendly and professional manner. Verified that all merchandising standards were maintained on a daily basis. Surpassed sales goals, contributing to overall store performance.

• Suggested and sold salon services and retail products to customers. Welcomed guests and addressed requests and special services, ensuring a positive salon experience.

• Managed quality communication, customer support and product suggestions for each client. Served as the company’s bilingual Spanish/English customer services representative. Counted large quantities of money on big sales. Loyal to the company and services.

• Answered and screened phone calls for the staff Pharmacist in a friendly, efficient manner. Accurately compounded products and prepared labels. Correctly priced and filed prescriptions after they were filled. Strictly maintained customers and patients' confidentiality.

• Fast Food Service, Processed cash transactions efficiently, Assisted with inventory management tasks, Maintained cleanliness and adhered to safety and sanitation procedures, seasonal decor.

G.E.D. Adult School

G.E.D. Adult School