Leticia Gutierrez

• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Managed daily data entry and kept clerical information accurate and up-to-date.
• Compiled and analyzed data to produce reports.
• Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
• Completed clerical tasks such as filing, copying, and distributing mail.

• Operated postage meters, mail sealers and labeling machines.
• Enhanced mail sorting efficiency by implementing automated sorting systems.
• Managed and monitored processes and machine systems by observing readings on control boards.
• Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
• Operated multiple machines simultaneously to meet production requirements.

Assembly line packer of small electronic part. Operated floor jacks and shipped using basic computer skills.

• Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
• Resolved problems, improved operations and provided exceptional service.