Summary
Overview
Work History
Education
Skills
Timeline
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LETICIA HERNANDEZ

Northridge,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

CLINICAL INFORMATICS SPECIALIST

PROVIDENCE HEALTHCARE
01.2020 - 01.2022
  • Assist with implementation of new applications
  • Provide technical support and troubleshooting with system issues
  • Serve as resource for daily operation issues within EHR
  • Train caregivers how to use clinical information systems
  • Assist in new EHR clinical optimization requests
  • Provide leadership support and communication.

DIRECTOR OF BUSINESS DEVELOPMENT

WINDSOR GARDENS HEALTHCARE
01.2017 - 01.2020
  • Develop and execute quarterly marketing strategies
  • Conduct SWOT analysis of the facility
  • Plan and execute marketing events such as open houses, community educational events, senior expo ect.,
  • Develop program presentations for hospital Case Managers and Physicians
  • Network and develop relationships within our healthcare community
  • Conduct daily patient evaluations at the hospital
  • Meet with physicians to identity barriers and challenges
  • Coordinate with admission team to facility admissions

CASE MANAGER ASSOCIATE

PROVIDENCE HEALTHCARE
01.2012 - 01.2017
  • Coordinate Care to facilitate discharges to an appropriate level of care
  • Conduct daily assessments for discharge planning Communicate with multidisciplinary team any concerns regarding patient discharges
  • Identify barriers for discharge
  • Communicate with patient insurance case managers in order to expedite any authorization needs
  • Review and revise discharge plan on a regular basis and document activities
  • Coordinate patients transitional care with physicians

Education

Bachelor of Arts - Chicano Studies

California State University - Northridge
Northridge, CA
05.2008

Skills

  • Epic Accredited
  • Proficient in Microsoft Word, Excel, Power Point
  • Ability to multitask and prioritize
  • Detailed oriented
  • Bilingual
  • Critical Thinking
  • Customer Relationship Management
  • Workflow Efficiency
  • Patient Care Services Coordination
  • Knowledge of Clinical Informatics
  • Strategic Vision

Timeline

CLINICAL INFORMATICS SPECIALIST

PROVIDENCE HEALTHCARE
01.2020 - 01.2022

DIRECTOR OF BUSINESS DEVELOPMENT

WINDSOR GARDENS HEALTHCARE
01.2017 - 01.2020

CASE MANAGER ASSOCIATE

PROVIDENCE HEALTHCARE
01.2012 - 01.2017

Bachelor of Arts - Chicano Studies

California State University - Northridge

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