Assisted with patient intake, registration, medical history collection, and appointment scheduling.
Performed venipuncture, and other collected blood and other specimens.
Communicated clearly with patient regarding procedures, screening, appointments, and follow up care.
Addressed patient questions and concerns professionally, effectively managing difficult venous access and vasovagal reactions.
Independently managed laboratory operations.
Collaborated with clinical and administrative staff to ensure efficient patient flow and quality care.
Laboratory Technician
Weck Laboratory Inc
Los Angeles, USA
09.2024 - 12.2025
Entrusted to manage department operations independently and daily lab work without direct supervision.
Maintained adherence to Standard and Operating procedures, quality control measures to ensure accurate results for the public health.
Managed communication with clients and project managers through phone calls, texts and emails ensuring.
Managed high-volume data entry and batching process via software and ensured compliance with health department regulations.
Performed analysis for Total Coliform, E.coli and Enterococcus utilizing fluorescence and MPN enumeration methods and CFU Petri Dish / Sim Plates for proper MPN of microbial growth.
Student Assistant
California State University, Los Angeles
Los Angeles, USA
04.2020 - 08.2023
Managed high volume of inquiries via phone, email, and in-person, delivering professional and empathetic assistance to a diverse population of professors, students, and visitors.
Processed sensitive personal information and maintained historical records with 100% accuracy, adhering to strict confidentiality and data privacy standards.
Organized data and conducted research data entry, ensuring accuracy and accessibility of documentation.
Cross-referenced data using multiple software platforms to maintain data integrity.