Leticia Jackson
Zephyrhills,FL
Summary
.Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Springs At Boca Ciega Bay
South Pasadena, FL
01.2019 - 06.2020
- Attended to the individual needs of patients including assistance with grooming, bathing, oral hygiene, feeding, incontinent care, toileting, colostomy care, prosthetic appliances, transferring, ambulation, range of motion or other needs in keeping with the individuals' care requirements
- Completed various tasks assigned by supervisory staff, including checking vital signs, weighing residents, applying creams/ointments and collecting specimens
- Documented or otherwise reported observations of patient behavior, complaints, or physical symptoms to nurses
- Maintained the comfort, privacy, and dignity of patients by completing duties in a manner that displays warmth and promotes a caring environment
- Measured and notated both intake and output of liquids and solids, documenting changes and promptly reporting concerns to supervisory staff
- Performed all responsibilities in accordance with prescribed safety and infection control procedures, including thorough hand washing, use of disposable gloves when appropriate and proper disposal of soiled materials
- Lifted, moved and transported residents, utilizing proper body mechanics or lifting devices for accident prevention
- Provided individualized attention encouraging each resident's ability to maintain or attain the highest practical physical, mental and psychosocial well-being possible.
Certified Nursing Assistant
Bayshore Home Care
Saint Petersburg, FL
06.2019 - 03.2020
- Attended to the individual needs of patients including assistance with grooming, bathing, oral hygiene, feeding, incontinent care, toileting, colostomy care, prosthetic appliances, transferring, ambulation, range of motion or other needs in keeping with the individuals' care requirements
- Maintained the comfort, privacy, and dignity of patients by completing duties in a manner that displays warmth and promotes a caring environment
- Performed all responsibilities in accordance with prescribed safety and infection control procedures, including thorough hand washing, use of disposable gloves when appropriate and proper disposal of soiled materials.
Certified Nursing Assistant
Westminster Home Care
Saint Petersburg, FL
03.2015 - 11.2015
- Attended to the individual needs of patients including assistance with grooming, bathing, oral hygiene, feeding, incontinent care, toileting, colostomy care, prosthetic appliances, transferring, ambulation, range of motion or other needs in keeping with the individuals' care requirements
- Communicated and interacted effectively and tactfully with patients, visitors, families, peers and supervisory staff
- Maintained the comfort, privacy, and dignity of patients by completing duties in a manner that displays warmth and promotes a caring environment
- Provided individualized attention encouraging each resident's ability to maintain or attain the highest practical physical, mental and psychosocial well-being possible.
Education
Bachelor of Science - Health Information Managment
Southern New Hampshire University
Hooksett, NH04-2025
Associate of Science Degree - Medical Billing and Coding -
Ultimate Medical Academy
05.2023
Skills
- Written and verbal communication (letters, emails, presentations, face-to-face communications)
- Critical thinking skills
- Time management skills
- Attention to detail
- Dependable
- Care plan implementation
- Monitoring fluids
- Medical terminology knowledge
- Electronic Charting
- Collecting specimens
- Patient-focused care
- Quality Assurance
- Direct Patient Care
- Mobility Assistance
- Understands medical procedures
- Light Housekeeping
- Helping with medication
- Collecting vital signs
- Quick problem solver
- EHR Management
Certification
Southern Technical Institute, Pinellas Park, GA, Certified Nursing Assistant, Provides direct care to patients in nursing homes, hospitals and in home care settings.
Typingspeed
40 WPM
Honorsawards
Ultimate Medical Academy Dean's List
Proficiencies
- MS Excel
- MS Word
- MS PowerPoint
Key Qualifications
- Front Office Operations
- Medical Office Procedures
- Scheduling
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-9-CM, ICD-10-CM, HCPCS, CPT)
- Medical Billing
- Accounts Receivable
- Collections
- Co-Pay
- Deductibles
- Co-Insurance
- EOBs
- Revenue Cycle Management
- Posting Payments
- Government (Medicare & Medicaid)
- Third Party Payers
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Managed Care (HMO, PPO, and POS)
- Workers Compensation
- Insurance Verification
- Insurance Claim Processing
- CMS 1500
- CMS 1450 (UB-04)
Volunteer Experience
Caretaker for Son with impairments, Saint Petersburg, FL, 01/22, Present, Creating a plan to help my son walk, eat and speak with assistance of physical therapist, occupational therapist, pediatrician, and speech therapist., Continued communication with CMS insurance case worker to provide best services to meet son's needs/qualifications., Maintaining and organization of son's medical records., Responsible for son's financial needs.
Accomplishments
- Straight A student maintained a 4.0 GPA throughout Associate degree program
Timeline
Certified Nursing Assistant
Bayshore Home Care
06.2019 - 03.2020
Certified Nursing Assistant
Springs At Boca Ciega Bay
01.2019 - 06.2020
Certified Nursing Assistant
Westminster Home Care
03.2015 - 11.2015
Southern Technical Institute, Pinellas Park, GA, Certified Nursing Assistant, Provides direct care to patients in nursing homes, hospitals and in home care settings.
Bachelor of Science - Health Information Managment
Southern New Hampshire University
Associate of Science Degree - Medical Billing and Coding -
Ultimate Medical Academy
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