Detail-oriented sales professional with a nursing background renowned for building relationships, increasing sales, and developing new business opportunities. Adept at generating customer loyalty, managing accounts, and delivering results.
Overview
20
20
years of professional experience
Work History
Director of Marketing
The Fountains at Boca Ciega Bay / Elance’ at Pasadena
Saint Petersburg, FL
03.2022 - Current
Delivered exceptional, personalized service experiences tailored to each community, enhancing client satisfaction and retention.Strengthened lead conversion by consistently updating and optimizing lead management strategies, ensuring a steady pipeline of prospects.
Achieved a 47-resident net gain in the past 15 months through targeted outreach, relationship-building, and consistent follow-up.
Maintained a closing rate of 17-18% by employing strategic sales techniques and personalized engagement, significantly advancing client relationships leading to move-ins.
Led training sessions for new sales associates, fostering strong sales acumen and onboarding efficiency.
Staff Nurse Oncology Physician Practice
Northwestern Medicine
McHenry, IL
10.2019 - 07.2021
Streamlined care coordination by collaborating closely with providers, ensuring timely and accurate implementation of treatment plans, and improving overall patient outcomes.
Collaborated with interdisciplinary team members to develop plans of care for patients.
Consistently maintained a 98% patient satisfaction score by providing clear guidance, empathetic care, and comprehensive education on treatment plans and symptom management.
RN Mother Baby
Advocate Good Shepherd Hospital
Barrington, IL
06.2017 - 02.2019
Provided comprehensive nursing care to postpartum patients and newborns, ensuring swift recovery and optimal newborn health, contributing to improvement in patient outcomes and satisfaction.
Attended continuing education courses to stay up-to-date on current trends in nursing practice.
RN Maternal Child Health Unit
Essentia Health Virginia Hospital
Virginia, MN
05.2015 - 05.2017
Delivered specialized nursing care to pediatrics, newborns, labor and delivery, postpartum, and GYN surgical patients, ensuring improvement in patient recovery rates and overall satisfaction.
Collaborated daily with physicians and the healthcare team to develop, implement, and evaluate patient care plans, leading to enhancement in patient outcomes and streamlined care delivery.
RN
Cornerstone Villa Nursing Home
Buhl, MN
06.2014 - 05.2015
Coordinated clinical care and managed patient treatment plans through interdisciplinary collaboration, leading to improvement in resident health outcomes and reduced hospital readmissions.
Led clinical coordination and care management efforts, working closely with physicians, therapists, and staff to ensure personalized care, resulting in an increase in resident satisfaction and overall care quality.
Account Executive
Fairview Range Health Services
Hibbing, MN
01.2011 - 07.2012
Managed and maintained a portfolio of existing accounts, driving client retention and satisfaction, resulting in a 30% increase in repeat business and overall account growth.
Generated new business and established key account relationships, contributing to a 20% increase in revenue
Associate Marketing Manager
Shea Homes
DeLand, Florida
07.2007 - 03.2009
Managed and executed the marketing components of new community launch cycles, ensuring successful market entry.
Developed and executed large-scale marketing events, enhancing community visibility and engagement.
Conducted competitor visits to compile monthly sales and traffic data, providing valuable insights for strategic planning.
Area Sales and Marketing Manager
Emeritus Assisted Living
, FL
07.2004 - 07.2007
Drove revenue and occupancy growth for 7 communities with 611 units, achieving a net occupancy increase of 42 units in 2006.
Leveraged data analysis to identify priority community outreach opportunities.
Recruited, trained, and developed marketing directors across all communities to enhance performance.
Created marketing plans to boost leadership engagement within the communities.
Conducted quarterly sales and marketing meetings to align strategies.
Presented community benefits to geriatric physicians, discharge planners, and referral sources.
Education
Bachelor of Science Degree - Mass Communications, Emphasis In Advertising And Public Relations
Minnesota State University Moorhead
Moorhead, Minnesota
Associate of Science Degree - Registered Nursing
Hibbing Community College
Hibbing, Minnesota
Skills
Proficient in Healthcare Sales Strategies
Strong Time Management
Outstanding written and verbal communication skills
Engages Effectively With Medical Professionals
Meticulous Quality Assurance
Compassionate Engagement
Industry-Specific Knowledge
Key decision making
Sales Enablement
Partnership Development
Communications management
Timeline
Director of Marketing
The Fountains at Boca Ciega Bay / Elance’ at Pasadena
03.2022 - Current
Staff Nurse Oncology Physician Practice
Northwestern Medicine
10.2019 - 07.2021
RN Mother Baby
Advocate Good Shepherd Hospital
06.2017 - 02.2019
RN Maternal Child Health Unit
Essentia Health Virginia Hospital
05.2015 - 05.2017
RN
Cornerstone Villa Nursing Home
06.2014 - 05.2015
Account Executive
Fairview Range Health Services
01.2011 - 07.2012
Associate Marketing Manager
Shea Homes
07.2007 - 03.2009
Area Sales and Marketing Manager
Emeritus Assisted Living
07.2004 - 07.2007
Bachelor of Science Degree - Mass Communications, Emphasis In Advertising And Public Relations
Minnesota State University Moorhead
Associate of Science Degree - Registered Nursing
Hibbing Community College
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