Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leticia Jaimes

Bartow,FL

Summary

Dynamic professional with experience at Cricket Wireless and Harp Pediatric Dentistry, excelling in patient communication and teamwork. Proven ability to enhance customer satisfaction and foster trust through empathetic interactions. Skilled in problem-solving and time management, consistently delivering exceptional service and promoting long-term relationships. Committed to ongoing education and professional growth.

Overview

2026
2026
years of professional experience

Work History

Sales Associate

Cricket Wireless
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Certified Nursing Assistant

Bedrock Rehabilitation and Nursing Center
07.2023 - 06.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Expanded Functions Dental Assistant

Harp Pediatric Dentistry
07.2024 - Current
  • Contributed to a positive patient experience by effectively addressing concerns and answering questions about dental treatments.
  • Applied fluoride varnish and sealants.
  • Supported dentist during treatment, ensuring proper instrument preparation and sterilization procedures were followed.
  • Provided comprehensive oral hygiene education for patients, promoting long-term dental health.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Built strong rapport with patients through empathetic communication skills, fostering trust in dental care providers.

Education

Associate of Arts -

Polk State College
Lakeland, FL
05-2022

Skills

  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Continuing education
  • Patient communication

Languages

Spanish
Native or Bilingual

Timeline

Expanded Functions Dental Assistant

Harp Pediatric Dentistry
07.2024 - Current

Certified Nursing Assistant

Bedrock Rehabilitation and Nursing Center
07.2023 - 06.2024

Sales Associate

Cricket Wireless

Associate of Arts -

Polk State College

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