Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Leticia Lara

Phoenix,AZ

Summary

Dynamic Commercial Manager with a proven track record at Oreillys Auto Parts, excelling in client relationship management and strategic planning. Enhanced operational efficiency and increased sales revenue through innovative marketing strategies. Skilled in contract negotiation and team training, fostering long-term business growth and brand loyalty.

Knowledgeable in various departments with proven track record in managing commercial operations and driving business growth. Successfully led cross-functional teams to achieve strategic objectives and streamline processes. Demonstrated expertise in negotiating contracts and optimizing revenue through effective sales strategies.

Overview

9
9
years of professional experience

Work History

Commercial Manager

Oreilly Auto Pats
06.2024 - Current
  • Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
  • Monitored competitor activity, utilizing insights to inform strategic planning and decision-making processes.
  • Built relationships with clients to establish new contracts.
  • Streamlined internal processes by identifying areas for improvement and implementing changes to increase efficiency.
  • Increased sales revenue by developing and implementing effective marketing strategies for commercial products.
  • Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.

Care Giver

STAR Of California
01.2023 - 05.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Behavior Technician

Santa Maria High School
02.2019 - 02.2023
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.

Sales Associate

Oreilly Auto Pats
04.2016 - 01.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Pioneer Valley High School
Santa Maria, CA
06-2011

Skills

  • Operational efficiency management
  • Team Training
  • Client relationship management
  • Contract terms negotiation
  • Strategic planning
  • Product management
  • Report generation
  • Pricing strategy
  • Commercial services
  • Direct sales

Languages

Spanish
Native or Bilingual

Timeline

Commercial Manager

Oreilly Auto Pats
06.2024 - Current

Care Giver

STAR Of California
01.2023 - 05.2024

Behavior Technician

Santa Maria High School
02.2019 - 02.2023

Sales Associate

Oreilly Auto Pats
04.2016 - 01.2019

High School Diploma -

Pioneer Valley High School

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Leticia Lara