Leticia Loaeza

• Resolved challenges related to funding by proactively communicating with dealerships and dealer representatives
• Established strong relationships with dealerships resulting in long-term partnerships
• Mentored junior team members on effective funding techniques, fostering a culture of collaboration and continuous learning among staff members.
• Reviewed funded loans for compliance.
• Supported auto loan processing.
• Handled wire transfers.
• Handled customer charge transactions.
• Verified correct entries in reports focusing on deferments, due date changes, and charge backs.
• Requested Gap cancelations from dealerships and Gap companies
• Handled all DMV transactions
• Provided phone support to customers.
• Facilitated the gathering of Spanish calls.

Provided support for children's therapy sessions through Zoom.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Encouraged proper use of utensils, dressing, and personal hygiene.
• Maintained a calm atmosphere while regulating conduct.
• Maintained contact with ABA program supervisor.