Monica Montoya

• Assisted residents with daily tasks and activities as needed.
• Supported team members in delivering exceptional resident care and service.
• Monitored inventory levels and reported shortages for timely replenishment.
• Maintained cleanliness and sanitation throughout facility common areas.

I was in charge of customer service, garment tagging and classification, the cleaning process, operating machines, and bagging.

• Greeted customers, collected items, and recorded contact information.
• Processed incoming garments, sorted them into categories and marked them for cleaning.
• Loaded and unloaded washers and dryers, observing correct operating instructions.
• Took payment for completed services and issued receipts with cash register or POS system.

• Drove clients to shop for groceries, attend doctor appointments and run errands.
• Performed light housekeeping duties such as laundry, tidying up living spaces and changing bed linens.
• Helped clients maintain a healthy lifestyle through exercise programs tailored to their needs.
• Provided emotional support and comfort to patients during difficult times.

I was in charge of business relationships, supporting local and international transport and logistics, and supporting producers' export certifications.

• Assisted in the preparation of export documents such as commercial invoices, packing lists and certificates of origin.
• Evaluated cost, timing and sustainability factors of different shipping routes to select optimal choices.
• Built and strengthened relationships with trucking companies and airlines to optimize daily operations.