Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Nick Duncan

Chesterfield,MO

Summary

Reliable, hardworking & passionate team player with 8 years' experience in customer service & 22 years work experience. Strong problem-solving & organizational skills eager to secure entry-level position. Ready to help team find high level of satisfaction & collaboration to achieve team & company goals.


Overview

22
22
years of professional experience

Work History

Utility Worker

The Wolf Cafe
Ballwin, MO
02.2021 - Current
  • Displayed effective problem-solving skills & collaboration with co-workers to contribute to our success.
  • Completed daily maintenance tasks in record time to maximize productivity.
  • Kept work area clean, neat and well-stocked to optimize productivity.

Delivery Driver

GrubHub
St. Louis, MO
07.2018 - 01.2020
  • Interacted with restaurants & customers effectively to satisfy their needs; displayed excellent people skills.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Freelance Musician

Self
Los Angeles, CA
09.2011 - 02.2020
  • Scheduled rehearsals with other musicians.
  • Performed in approx. 100 shows.
  • Practiced 40 hours per week to maintain and improve technical skills.

Customer Service Representative

Blockbuster Video
Chesterfield, MO
08.2002 - 04.2003
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Cultivated customer loyalty, promoted repeat business and improved sales (won sales contest).

Education

Bachelor of Arts - Psychology, Sociology

Webster University
St Louis, MO
12.2007

Skills

  • Interpersonal Communication Skills
  • Patient Care and Monitoring
  • Call Answering and Assistance
  • Emotional Support
  • Reading Comprehension
  • Social Perceptiveness

Additional Information

Computer knowledge & experience. Won sales contest at Blockbuster Video. Worked during college. Able to be assertive when necessary.

Timeline

Utility Worker

The Wolf Cafe
02.2021 - Current

Delivery Driver

GrubHub
07.2018 - 01.2020

Freelance Musician

Self
09.2011 - 02.2020

Customer Service Representative

Blockbuster Video
08.2002 - 04.2003

Bachelor of Arts - Psychology, Sociology

Webster University

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Nick Duncan