Leticia Mascorro
Roswell
Summary
I am an enthusiastic, self-motivated, reliable, responsible, and hard-working person. I am able to work well both in a team environment as well as using my initiative. My language is English, but I do speak Spanish I may not be an expert on speaking it, but I can also read along with writing it. I have experience with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.
I have experience as a retail associate prepared for this role. Equipped with skills in customer service, inventory management, and cash handling. Strong focus on team collaboration and achieving results. Reliable and adaptable, ensuring smooth operations and meeting evolving store needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Caregiver
Addus/Ambercare
09.2023 - 11.2024
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Federal Work Study Student
ENMUR
10.2023 - 02.2024
- I am a college student as well as I do Work-study at the University on site at Campus
- I can work else where but still need to do Work-study hours
Christmas Ornaments
Christmas by Krebs
08.2020 - 12.2020
- Running machine to print picture on ornaments, we do Boxing and now working department Amazon in shipping same company
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Store Clerk/Cashier
Allsups/Yesway
05.2020 - 08.2020
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Performed inventory control, such as counting, and stocking merchandise.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Provided correct change for purchases to avoid customer confusion or disputes.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
Caregiver
Addus HealthCare, Inc.
04.2020 - 05.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Housekeeper
Rio Pecos Medical Associates
10.2017 - 01.2019
- cleaned the OB-GYNs office the Womens Clinic
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Cashier
BREWER OIL
04.2014 - 07.2015
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Cashier
Greggs Food Store
02.2013 - 04.2014
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Associate of Arts - Criminal Justice
ENMU-R
Roswell, NM12-2024
High school diploma -
Faith Christian Academy
Carlsbad, NM06.2019
Skills
- Cashier
- Customer Service
- Caregiving
- Sales
- Dependable and responsible
- Basic housekeeping
- Cooking
- Respectful and compassionate
Certification
- NM Driver's License
- CPR Certification, 09/01/23, 09/30/25
- First Aid Certification, 09/01/23, 09/30/25
- National Society of Leadership Success, 05/01/24, Present
Additional Information
References:
- Carmen Arias 575-840-6242 ex-coordinator at Addus
- Leticia Madrid 575-317-6902 ex-boss at Rio Pecos Clinic
- Ronnie Granados 575-418-5252 ex-supervisor at Brewer in Artesia
I can pass a Criminal Background Check.
I do not have experience in the office, or in receptionist but I am willing to learn if I get the opportunity.
Languages
Spanish
Limited Working
Timeline
Federal Work Study Student
ENMUR
10.2023 - 02.2024
Caregiver
Addus/Ambercare
09.2023 - 11.2024
Christmas Ornaments
Christmas by Krebs
08.2020 - 12.2020
Store Clerk/Cashier
Allsups/Yesway
05.2020 - 08.2020
Caregiver
Addus HealthCare, Inc.
04.2020 - 05.2020
Housekeeper
Rio Pecos Medical Associates
10.2017 - 01.2019
Cashier
BREWER OIL
04.2014 - 07.2015
Cashier
Greggs Food Store
02.2013 - 04.2014
Associate of Arts - Criminal Justice
ENMU-R
High school diploma -
Faith Christian Academy
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