Leticia Melendez
Hialeah,FL
Summary
Ambitious HR professional seeking a career in technology and digital with emphasis on project management and program development. Interested in a role where I can use my clerical experience and love for technology and info systems to support the development of BHSF Tech & Digital strategies and solutions.
Overview
4
4
years of professional experience
Work History
Interview / Internal Transfer Rep
BHSF - HR Talent Acquisition
2022.12 - Current
- Served as a liaison between leaders, internal candidates, and HR departments throughout the internal transfer process.
- Processed 216 transfers to date through Peoplesoft and Taleo ensuring compliance with our HR transfer policies and internal processes.
- Reviewed transfer eligibility for 100 candidates weekly and presented eligible applicants to leaders after matching candidate skill and desire to job description.
- Consulted and advised internals seeking career advancement opportunities within our organization.
- Met with team leaders, supervisor level and above weekly to review current candidate pool and receive interview feedback.
- Generated and organized monthly reports that measured employee turnover for new corporate employees and transfers per recruiter.
Intake Coordinator
BHSF - HR Talent Acquisition
2022.05 - 2022.12
- Streamlined the intake process by implementing efficient data collection and organization methods, i.e. creating a Frequently Asked Questions sheet and guided powerpoint presentations on HR processes.
- Lead employee trainings on document collection, new hire employee file requirements, and I9 collection form/E-Verify.
- Partnered with Employee Health to ensure new hires are medically cleared and ID badges were issued prior to start date.
- Assisted in the integration of our ServiceNow platform in 2023 by training staff on new procedures, answering all related questions and serving as the subject matter expert for my team.
Cashier/ Liquor Store Attendant/ Gas Station Clerk/ Customer Service Representative
BJ'S WHOLESALE CLUB
2020.02 - 2022.05
- Mentored and supervised new employees on basic customer service techniques and procedures
- Thrived in a fast-paced work environment by demonstrating skills in POS operations, customer service problem-solving, and relationship building by communicating effectively with customers from diverse backgrounds.
Education
Bachelor of Business Administration: Human Resource Management -
FLORIDA INTERNATIONAL UNIVERSITY
12.2022
Associate in Arts Degree: Business Administration -
MIAMI DADE COLLEGE
05.2020
Skills
- Project Management
- Confidentiality & Compliance
- Planning & Budgeting
- Technology and Info Systems
- Computer Systems Proficiency:
- ServiceNow / Taleo / Peoplesoft
- Teams / Outlook / Hireright
Microsoft Word, Excel, and PowerPoint; certified in 2019
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Accomplishments
- Provided leadership to ensure the quality of annual events such as prom, graduation, volunteering events, and guest speaker events
- Led weekly and monthly meetings with up to 300+ students, informing them on class events and volunteering opportunities
- Recruited club officers and conducted interviews to ensure ability to perform role duties.
- Initiated the Pink Promise Project est.2019 to ensure that all women in our school would have access to menstrual products at our school.
High School Club President - 2018-2020
Timeline
Interview / Internal Transfer Rep
BHSF - HR Talent Acquisition
2022.12 - Current
Intake Coordinator
BHSF - HR Talent Acquisition
2022.05 - 2022.12
Cashier/ Liquor Store Attendant/ Gas Station Clerk/ Customer Service Representative
BJ'S WHOLESALE CLUB
2020.02 - 2022.05
Bachelor of Business Administration: Human Resource Management -
FLORIDA INTERNATIONAL UNIVERSITY
Associate in Arts Degree: Business Administration -
MIAMI DADE COLLEGE
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