Leticia Mendoza
Van Nuys ,CA
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Committed to improving customer satisfaction and driving positive outcomes.
Overview
6
6
years of professional experience
Work History
Server
Norms Restaurants
Van Nuys , CA
04.2024 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Provided exceptional service to high volume of daily customers.
General Merchandise Associate
Target
Burbank , CA
03.2022 - Current
- Inspected, stocked and rotated merchandise on shelves according to company policy.
- Provided excellent customer service by greeting shoppers upon arrival and engaging them throughout their shopping experience.
- Assisted other areas, such as registers and fulfillment, throughout the shift.
- Operated equipment and machinery according to safety guidelines.
Food Preparation Worker/Cashier
Chuy's Tacos Dorados
Van Nuys , CA
08.2021 - 01.2022
- Made food according to standard recipes with requested changes for customer satisfaction.
- Used culinary and cutlery tools to prepare foods for cooking or cold dish presentations.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Hostess/Cashier
Norms Restaurants
Van Nuys , CA
06.2019 - 08.2021
- Greeted incoming guests to escort to assigned dining area and present menus.
- I took to-go orders by phone, answered customer questions, and informed customers of accurate wait times.
- Used cash registers and credit card machines to cash out customers.
- Monitored the seating area and checked the restrooms regularly to keep them spotless.
Education
High School Diploma -
Francis Polytechnic Senior High School
Sun Valley, CA05-2019
Skills
- Flexible and adaptable
- Dependable and responsible
- Multitasking abilities
- Personable and friendly
- Building customer relationships and loyalty
- Payment processing
Timeline
Server
Norms Restaurants
04.2024 - Current
General Merchandise Associate
Target
03.2022 - Current
Food Preparation Worker/Cashier
Chuy's Tacos Dorados
08.2021 - 01.2022
Hostess/Cashier
Norms Restaurants
06.2019 - 08.2021
High School Diploma -
Francis Polytechnic Senior High School