Leticia Milligan
Dallas,TX
Summary
Compassionate and detail-oriented Patient Care Technician with over 6 years of hands-on experience in assisting patients with daily living activities, monitoring vital signs, and supporting clinical teams in delivering quality healthcare. Proficient in using electronic health records (EHR), collecting lab specimens, and maintaining a clean, safe environment in compliance with infection control protocols. Known for strong interpersonal skills, patient advocacy, and the ability to work efficiently in fast-paced hospital, long-term care, and outpatient settings. CPR/BLS certified and committed to improving patient outcomes through empathetic and skilled care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Medical City Dallas
08.2024 - 06.2025
- Provide direct patient care, including bathing, feeding, ambulation, and toileting, in accordance with care plans and under the supervision of nursing staff.
- Measure and record patient vital signs (temperature, blood pressure, pulse, respiration) and report any changes to nurses and physicians.
- Assist with patient admissions, transfers, and discharges, ensuring comfort and dignity throughout the process.
- Collect and label lab specimens such as blood, urine, or stool for diagnostic testing.
- Operate and maintain medical equipment, including EKG machines and glucose monitors, following facility protocols.
- Document all patient interactions and care activities in electronic health record (EHR) systems accurately and in a timely manner.
- Support patients emotionally and psychologically, helping them cope with hospital stays and treatments.
- Uphold infection control standards and ensure cleanliness of patient rooms and equipment.
- Collaborate with interdisciplinary teams to provide holistic, patient-centered care.
Patient Care Technician
Medical City Plano
04.2023 - 08.2024
- Deliver compassionate, hands-on support to patients by assisting with daily living tasks such as grooming, dressing, positioning, and nutritional needs.
- Perform routine clinical tasks including vital sign monitoring, blood glucose testing, and EKGs under supervision of nursing staff.
- Maintain accurate patient documentation in electronic medical records (EMR) systems, ensuring timely updates to promote coordinated care.
- Support licensed nurses during medical procedures by preparing equipment and ensuring patient comfort and safety throughout.
PCT (Patient Care Technician)
City Hospital at White Rock
09.2022 - 12.2023
- Assist in the delivery of high-quality patient care by supporting nurses and physicians with routine clinical and non-clinical tasks.
- Monitor patient conditions by accurately measuring and documenting temperature, pulse, respiration, oxygen saturation, and blood pressure.
- Provide direct assistance to patients with mobility, hygiene, toileting, and feeding while preserving dignity and comfort.
- Respond promptly to patient calls and needs, ensuring a responsive and compassionate care environment.
- Perform point-of-care testing (POCT), including blood glucose monitoring and urinalysis, according to facility protocols.
- Transport patients safely to diagnostic departments and discharge locations while maintaining proper communication with healthcare staff.
- Maintain inventory and restock patient care supplies and equipment to ensure readiness and efficiency.
- Adhere to HIPAA guidelines, infection control standards, and safety procedures to promote a secure and compliant care setting.
- Participate in multidisciplinary rounds and contribute to the overall care planning process by reporting observations and patient feedback.
Caregiver
Belmont Village Senior Living
06.2019 - 09.2022
- Provide compassionate, hands-on assistance to elderly, disabled, or recovering clients in their homes, assisting with activities of daily living (ADLs) such as bathing, dressing, grooming, toileting, and meal preparation.
- Monitor and document changes in client behavior, physical condition, and overall well-being, reporting concerns to healthcare providers or family members as needed.
- Administer medications and support clients with prescribed care plans, ensuring adherence to safety protocols and physician instructions.
- Perform light housekeeping duties including laundry, dishwashing, and maintaining a clean and safe living environment.
Caregiver
Sage Oak Assisted Living/Memory Care
04.2018 - 06.2019
- Deliver personalized, in-home care to clients by assisting with daily routines such as bathing, toileting, grooming, dressing, and feeding.
- Observe and document client behavior, physical health, and emotional well-being, reporting any significant changes to nurses or family members.
- Provide medication reminders and ensure clients adhere to prescribed health and dietary plans.
- Support clients with safe mobility, transfers, and the use of assistive devices such as wheelchairs and walkers.
Education
undefined
CE Global Health Education Network
Garland, TX07.2025
Associate of Science Degree - undefined
Unlimited medical center
Tampa, FL03.2019
Basic - undefined
Permain High School
Odessa, TX12.1992
Skills
- ICU Experience
- Hospice care
- Patient Care
- Memory care
- Patient monitoring
- Home care
- Customer service
- Critical care experience
- Patient observation
- EMR Systems
- Medical terminology
- Alzheimer's care
Certification
CPR Certification
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Issue which led to Results.
- Achieved Result by completing Task with accuracy and efficiency.
- Achieved Result through effectively helping with Task.
Affiliations
- International Association of Administrative Professionals
- Association of Information Technology Professionals
Timeline
Patient Care Technician
Medical City Dallas
08.2024 - 06.2025
Patient Care Technician
Medical City Plano
04.2023 - 08.2024
PCT (Patient Care Technician)
City Hospital at White Rock
09.2022 - 12.2023
Caregiver
Belmont Village Senior Living
06.2019 - 09.2022
Caregiver
Sage Oak Assisted Living/Memory Care
04.2018 - 06.2019
undefined
CE Global Health Education Network
Associate of Science Degree - undefined
Unlimited medical center
Basic - undefined
Permain High School
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