Leticia Ortega
Porter Ranch,CA
Summary
I am a deadline-oriented individual with a strong work ethic and used to fast-paced environments. A highly organized multitasker with good customer service skills. Energetic and respectful. A hard worker and effective communicator. As a business owner, I am a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Kitchen Refinisher
Valley Girl Painter (Owner)
Los Angeles , CA
08.2016 - 01.2024
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Developed business from ground up.
- Provided direction and guidance to employees.
- Correctly identified different types of paints and coatings required for various projects.
- Chose correct brushes and materials for jobs and purchased from vendors.
- Inspected finished product for quality assurance purposes.
- Loaded paint into equipment and adjusted controls to maintain consistent paint flow.
- Provided expert advice on the best products to use for various jobs.
- Completed weekly painting jobs with consistently positive customer feedback.
- Recommended blending, harmonizing and contrasting color options to customers.
- Fostered relationships with customers to expand customer base and retain business.
Preschool Teacher's Assistant
Knollwood Preschool
Northridge, CA
09.2006 - 03.2016
- Assisted in preparing lesson materials and bulletin board displays.
- Instructed students on usage and care of equipment to prevent injuries.
- Created and assembled classroom displays and decorations.
- Instructed and assisted students during craft activities.
- Helped prepare preschool-aged children for future education by working with groups and individuals in classroom environments.
- Assisted preschoolers with personal care needs.
- Provided support for individual students who needed extra help with their work.
- Supervised children during lunchtime and snack time.
- Encouraged social interactions between children through cooperative play activities.
- Supported small group instruction by helping students understand instructions and complete tasks independently when possible.
- Assisted in preparing materials for lessons and activities according to lesson plans provided by the teacher.
- Worked one-on-one with students to reinforce concepts taught by the teacher.
- Read stories aloud to groups of children while engaging them in discussion about characters, plotlines.
- Participated in field trips offsite with preschoolers under supervision of lead teacher.
Behavioral Specialist
Develomental Dynamo
Los Angeles, CA
02.2005 - 07.2005
- Developed and implemented behavior intervention plans for clients.
- Utilized positive reinforcement techniques to encourage appropriate behaviors.
- Employed instruction strategies to improve development of sensory- and perceptual-motor skills.
- Assisted clients in developing social skills, coping strategies, and problem-solving skills.
- Supervised field trips or visits outside the facility as part of an overall treatment plan.
- Attended meetings with multi-disciplinary teams to discuss goals, objectives, interventions, and strategies related to client care.
- Contributed to case reviews of client status and progress.
- Maintained detailed records of services performed on clients.
At Home Behavioral Therapist
FOCUS
Los Angeles, CA
08.2001 - 09.2003
- Counseled family members to assist in understanding, dealing with or supporting clients or patients.
- Guided clients in developing skills or strategies for dealing with problems.
- Wrote comprehensive goals and patient treatment plans.
- Engaged in regular supervision meetings with clinical supervisors and mentors for professional growth.
- Conducted assessments of client's social, emotional, educational and behavioral functioning in order to develop treatment plans.
- Participated in regular team meetings with supervisors and other clinicians to discuss case progress.
- Maintained records of progress notes on each child's development milestones achieved.
- Engaged clients in age-appropriate activities and playing games.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Observed and monitored children's play activities.
- Assisted special needs children with activities of daily living such as eating, dressing, and toileting.
- Redirected poor behavior using positive reinforcement.
- Promoted physical activity through outdoor playtime or adaptive sports programs.
- Provided nurturing and appropriate environment for children ranging in age from 2 to 6.
- Developed professional connections with clients through compassion and comprehensive guidance in daily activities.
- Maintained safe play environment.
- Facilitated communication between family members regarding any changes in the child's condition or care plan.
Education
Bachelor of Arts - Psychology
California State University - Northridge
Northridge, CA05-2002
Skills
- Good at problem solving
- Works well under stressful situations
- Relationship Building
- Communication
- Verbal and Written Communication
- Stablish good client/costumer relationships
Languages
Spanish
Professional
Timeline
Kitchen Refinisher
Valley Girl Painter (Owner)
08.2016 - 01.2024
Preschool Teacher's Assistant
Knollwood Preschool
09.2006 - 03.2016
Behavioral Specialist
Develomental Dynamo
02.2005 - 07.2005
At Home Behavioral Therapist
FOCUS
08.2001 - 09.2003
Bachelor of Arts - Psychology
California State University - Northridge
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