Summary
Overview
Work History
Skills
Timeline

Leticia Padro

Retail / Sales / Casher / Merchandise/ Customer Service / ECT:
West Palm Bch,FL

Summary

Dynamic retail professional with a proven track record at Macy's, excelling in customer service and sales expertise. Recognized for boosting sales through effective upselling strategies and fostering strong client relationships. Adept at multitasking and maintaining a positive demeanor, consistently achieving sales goals while ensuring customer satisfaction.

Overview

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Work History

Retail Sales Associate

Macy's
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Retail Sales

Sears Roebuck
  • Boosted retail sales by recommending suitable hair care products tailored to individual client needs.
  • Created targeted action plans to increase Type brand awareness and stimulate retail sales.
  • Collaborated with retail sales manager to develop promotional events that boosted store revenue.
  • Mentored junior staff members on best practices in optical retail sales, customer service, and technical processes.

Cook

Senior Center / N.Y.C
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Communicated closely with servers to fully understand special orders for customers.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.

Sales

Sprinkles Ice Cream Parlor
  • Boosted sales revenue by implementing effective outbound sales strategies and tactics.
  • Identified revenue and sales goals and presented to sales team.
  • Managed team of Number regional sales representatives and consistently achieved high sales targets.
  • Maximized sales revenue by consistently meeting and exceeding monthly sales targets.
  • Boosted sales performance by developing and implementing effective sales strategies.
  • Trained and mentored sales associates, leading to improved team performance and increased sales revenue.
  • Managed a team of sales professionals to exceed quarterly digital sales goals and targets.
  • Acquired extensive sales data, analyzing inventory and sales trends to predict company production.
  • Boosted regional sales by developing and implementing effective training programs for sales representatives.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Surpassed monthly sales goals through innovative sales techniques.
  • Consistently exceeded sales targets through effective forecasting, planning, and execution of sales strategies.
  • Increased overall sales by implementing strategic district plans and coordinating sales team efforts.
  • Generated personal sales to meet or exceed established sales goals.
  • Developed leads and sales opportunities and followed through with defined sales plan.
  • Worked with sales department to develop sales strategies and techniques.
  • Became overall sales leader by surpassing sales goals by Number% across multiple platforms.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Implemented effective sales strategies to consistently achieve and exceed sales targets.

Skills

Customer service

Timeline

Retail Sales Associate - Macy's
Retail Sales - Sears Roebuck
Cook - Senior Center / N.Y.C
Sales - Sprinkles Ice Cream Parlor

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Leticia PadroRetail / Sales / Casher / Merchandise/ Customer Service / ECT: