Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leticia Palomino

El Paso

Summary

Dedicated professional with experience at 3 Crazy Ladies, excelling in sanitation protocols and animal handling. Proven ability to enhance animal wellbeing through effective care monitoring and socialization. Known for strong teamwork and resilience, ensuring a clean and safe environment while delivering exceptional customer service in high-pressure situations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Kennel Technician Transporter

3 Crazy Ladies
04.2023 - Current
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.

Server

Cracker Barrell
11.2022 - 03.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Host

Ihop
09.2021 - 04.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

Diploma

Penn Foster Career School
Scranton, PA
02-2021

Skills

  • Sanitation protocols
  • Group management
  • Feeding management
  • Customer service
  • Honest and dependable
  • Teamwork and collaboration
  • Patience and resilience
  • Animal handling expertise
  • Care monitoring
  • Kennel maintenance

Certification

  • PT - Phlebotomy Technician

Timeline

Kennel Technician Transporter

3 Crazy Ladies
04.2023 - Current

Server

Cracker Barrell
11.2022 - 03.2023

Host

Ihop
09.2021 - 04.2022

Diploma

Penn Foster Career School

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