Leticia Pina
Houston
Summary
Compassionate and bilingual Licensed Master Social Worker (LMSW), working under supervision of an LCSW, with experience in psychosocial assessments, crisis intervention, care coordination, and discharge planning. Skilled in collaborating with interdisciplinary teams to support patients and families, coordinate community resources, and facilitate safe transitions of care. Committed to providing compassionate, patient-centered services while continuing to develop advanced clinical skills in a hospital setting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Practicum Student
Nueva Luz Foundation
Weslaco, TX
05.2024 - 08.2024
- Conducted intake assessments to determine client eligibility for services.
- Led social-emotional learning groups (grades 6–12) and created coping-focused worksheets.
- Developed individualized, trauma-informed treatment plans using a strengths-based approach.
- Completed suicide risk assessments and created safety plans as needed.
- Assisted with biopsychosocial assessments for immigration hardship and VAWA cases.
- Participated in community outreach events and psychoeducation initiatives.
- Applied psychophysiology and ANS concepts in trauma assessments.
- Supported weekly group sessions for Vietnam veterans.
- Non-profit organization, Weslaco TX 78596
Internship Student
Doctor’s Hospital at Renaissance
Edinburg, TX
05.2022 - 08.2022
- Collaborated with a multidisciplinary team to ensure safe and well-supported client discharges.
- Assessed psychosocial needs of patients and families to develop appropriate discharge plans.
- Documented discharge notes accurately and in a timely manner.
- Conducted assessments to identify potential abuse or neglect, following established protocols.
- Provided psychoeducation on postpartum depression, including symptom awareness and support options.
- Supported patients experiencing grief by coordinating bereavement services and connecting patients with resources.
- Health Women’s Hospital, Edinburg TX 78539
LMSW
Memorial Hermann Hospital Texas Medical Center
Houston, TX
08.2025 - Current
- Assessed patient’s and families psychosocial needs, risk factors, and support systems.
- Coordinated complex discharge planning for high-risk patients in collaboration with interdisciplinary team.
- Connected patient’s with community resources, financial assistance, and durable medical equipment.
- Educated patient’s and families on Post-Acute care options and available support services
- Participated in goals-of-care discussions and end-of-life planning to support patient-centered decision-making.
- Assessed and intervened in cases involving abuse, neglect, domestic violence, mental health crises, guardianship and advance care planning.
Clinician
Southwest Key Programs
Houston, TX
10.2024 - 03.2025
- Conduct intake assessments, admissions, and psychosocial screenings with minors.
- Collaborate with a multidisciplinary team to develop and implement individualized treatment plans.
- Provide weekly individual counseling sessions to support minors’ emotional and psychological development.
- Monitor and assess the mental and emotional well-being of each child.
- Intervene and refer minors to external third-party agencies when necessary for additional support.
- Maintain accurate and timely documentation in compliance with SWK and ORR policies and procedures.
Customer Service Representative
ACCT
Harlingen, TX
04.2023 - 06.2023
- Initiated billing and fraud disputes on behalf of Bank of America clients.
- Verified client transactions to detect and prevent unauthorized activity.
- Updated client account information to ensure accuracy and security.
- Replaced debit cards for clients affected by fraud or account issues.
Substitute Teacher (Temporary)
Weslaco Independence School District
Weslaco, TX
02.2022 - 05.2022
- Assumed full responsibilities of the regular classroom teacher, including instruction and supervision.
- Maintained classroom management and ensured continuity of learning in the teacher’s absence.
- Promoted and reinforced the 7 Habits (Leader in Me) principles to support student leadership and personal development.
Assistant Manager
PLS Check Cashing
Carrolton, TX
02.2019 - 03.2020
- Delivered exceptional customer service while ensuring compliance with regulatory requirements.
- Managed staff recruitment, training, and motivation to maintain high team performance.
- Oversaw daily customer service operations, including handling cash transactions.
- Addressed and resolved customer concerns promptly and effectively.
Education
Master of Science - Social Work
The University of Texas Rio Grande Valley
Edinburg, TX08-2024
Bachelor of Science - Social Work
The University of Texas Rio Grande Valley
Edinburg, TX08-2022
High School Diploma - undefined
South Palm Gardens High School
Weslaco, TX05-2013
Skills
- Bilingual: Fluent in Spanish
- Psychosocial and Intake Assessments
- Discharge planning
- Crisis intervention and Safety Planning
- Trauma-informed Care
- Care Coordination and Resource Navigation
- Multidisciplinary Team Collaboration
- Patient and Family Education
- Clinical Documentation and Progress Notes
- Case Management
- Electronic Medical Records (EMR)
- Leadership and Customer Service Skills
Certification
- Licensed Master Social Worker - License #116428
Timeline
LMSW
Memorial Hermann Hospital Texas Medical Center
08.2025 - Current
Clinician
Southwest Key Programs
10.2024 - 03.2025
Practicum Student
Nueva Luz Foundation
05.2024 - 08.2024
Customer Service Representative
ACCT
04.2023 - 06.2023
Internship Student
Doctor’s Hospital at Renaissance
05.2022 - 08.2022
Substitute Teacher (Temporary)
Weslaco Independence School District
02.2022 - 05.2022
Assistant Manager
PLS Check Cashing
02.2019 - 03.2020
Bachelor of Science - Social Work
The University of Texas Rio Grande Valley
High School Diploma - undefined
South Palm Gardens High School
Master of Science - Social Work
The University of Texas Rio Grande Valley