Experienced manager with a strong background in store operations, team leadership, and customer service. Skilled in budget control, staff training, and maintaining efficient, organized workflows.
Work History
Manager
10 Years 5 Months
Family Tree Thrift Shoppe | 05.2016 - Current
Supervised daily store operations, ensuring organized sales floor and efficient customer service.
Managed cash handling, register reconciliation, and accurate closing procedures.
Coordinated inventory rotation, tagging, and display setup to maintain appealing thrift shop presentation.
Trained volunteers and staff on donation processing, pricing standards, and merchandising procedures.
Scheduled staffing coverage and assigned responsibilities to support consistent workflow.
Oversaw donation intake, sorting, and quality control to maximize resale readiness.
Controlled costs to keep business operating within budget and increase profits.
Medical Technician
Sky Park Gardens | 2015 - 08.2016
Administered medications and documented resident responses accurately.
Monitored vital signs and reported changes to nursing staff.
Maintained clean, organized medication carts and treatment areas.
Assisted residents with routine medical procedures and daily care needs.
Prepared supplies and equipment for scheduled treatments.
Recorded observations in care charts and medication logs.
Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
Reception Assistant
8 Months
BP Full Circle Marketing | 08.2013 - 04.2014
Managed multi-line phone calls, relaying messages and updating contact records accurately.
Greeted visitors and directed inquiries to appropriate team members with professionalism.
Scheduled appointments and coordinated meeting room availability for daily office operations.
Maintained reception area organization, ensuring presentable client-facing environment.
Assisted staff with basic data entry and calendar coordination to streamline workflow.