Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Certification
Languages
References:
Timeline
Generic

Leticia Rivera

640 Armadillo St. San Benito,TX

Summary

Dedicated Customs and Border Patrol Agent with 7-year history of effectively enforcing immigration laws, rules and regulations. Committed to detecting and preventing entry of contraband and undocumented individuals. Intelligent and efficient with proficiency in patrol and apprehension.

Overview

8
8
years of professional experience
1
1
Certification

Work History

U. S. Customs and Border Protection Officer

Laredo Field Office
Brownsville, Texas
08.2020 - Current

Hours/Week: 40

Salary: $87,301.00

Supervisor: Jose A. Perez

Telephone: (956) 983-5704

Email: jose.angel.perez@cbp.dhs.gov



  • Surveilled land borders from covert locations to detect and apprehend undocumented aliens and smugglers.
  • Used variety of law enforcement databases such as USEC and Passport Control/ CBP System links.
  • Processed undocumented aliens at border ports of entry and furnished case resolution details to resolve immediate situations.
  • Utilized infrared scopes during nighttime surveillance to detect presence of unauthorized people attempting entry into United States.
  • Rendered necessary medical assistance to undocumented aliens and arranged transport to medical facility in emergency situations.
  • Communicated with Spanish-speaking undocumented aliens and smugglers to obtain information and issue verbal commands.
  • Secured geographical borders from unauthorized entry to enable better border enforcement.
  • Explained laws and regulations to travelers and distributors and promoted comprehension to foster adherence to requirements.
  • Identified contraband items and seized according to customs laws.
  • Evaluated shipments to determine duty and taxes due, completed applicable paperwork and informed individuals of expected liabilities.
  • Summoned law enforcement to detain persons found to be in violation of customs or immigration laws and arrange for legal actions.
  • Identified and seized contraband, undeclared merchandise and vehicles containing such merchandise.
  • Examined baggage and personal items upon entering or leaving country to verify adherence to customs requirements and identify suspected violations.
  • Validated immigration documents, asked questions and reported discrepancies to authorities for further review.
  • Performed intelligence analysis and law enforcement activities such as apprehension, detention and arrest.
  • Prevented illegal trafficking of people and narcotics.
  • Supported law enforcement agencies by providing accurate and timely data regarding illegal activity and testimony to facts related to cases.
  • Detailed persons violating duly established laws and followed orders for further processing.
  • Located and procured undeclared items or contraband and processed according to protocol to prevent entry into sovereign soil.
  • Reported seized contraband or attempts to illegally transport goods to proper authorities and documented observations and evidence for future actions.
  • Initiated civil and criminal prosecutions and cooperated with law enforcement agencies in investigation and prosecution of persons in violation of immigration or customs laws.
  • Conducted traffic patrols and vehicle checks to identify people attempting to illegally cross United States border.

U. S. Customs and Border Protection

Laredo Field Office
Hidalgo, TX
04.2015 - 08.2020

Hours/ Week: 40

Salary: $74,596.00

Supervisor: Harry Gutierrez

Telephone: 956-283-2055

Email: harry.gutierrez@cbp.dhs.gov



  • Surveilled land borders from covert locations to detect and apprehend undocumented aliens and smugglers.
  • Used variety of law enforcement databases such as USEC and Passport Control/ CBP System links.
  • Processed undocumented aliens at border ports of entry and furnished case resolution details to resolve immediate situations.
  • Utilized infrared scopes during nighttime surveillance to detect presence of unauthorized people attempting entry into United States.
  • Rendered necessary medical assistance to undocumented aliens and arranged transport to medical facility in emergency situations.
  • Communicated with Spanish-speaking undocumented aliens and smugglers to obtain information and issue verbal commands.
  • Secured geographical borders from unauthorized entry to enable better border enforcement.
  • Explained laws and regulations to travelers and distributors and promoted comprehension to foster adherence to requirements.
  • Identified contraband items and seized according to customs laws.
  • Evaluated shipments to determine duty and taxes due, completed applicable paperwork and informed individuals of expected liabilities.
  • Summoned law enforcement to detain persons found to be in violation of customs or immigration laws and arrange for legal actions.
  • Identified and seized contraband, undeclared merchandise and vehicles containing such merchandise.
  • Examined baggage and personal items upon entering or leaving country to verify adherence to customs requirements and identify suspected violations.
  • Validated immigration documents, asked questions and reported discrepancies to authorities for further review.
  • Performed intelligence analysis and law enforcement activities such as apprehension, detention and arrest.
  • Prevented illegal trafficking of people and narcotics.
  • Supported law enforcement agencies by providing accurate and timely data regarding illegal activity and testimony to facts related to cases.
  • Detailed persons violating duly established laws and followed orders for further processing.
  • Located and procured undeclared items or contraband and processed according to protocol to prevent entry into sovereign soil.
  • Reported seized contraband or attempts to illegally transport goods to proper authorities and documented observations and evidence for future actions.
  • Initiated civil and criminal prosecutions and cooperated with law enforcement agencies in investigation and prosecution of persons in violation of immigration or customs laws.
  • Conducted traffic patrols and vehicle checks to identify people attempting to illegally cross United States border.

Education

College-2 Years - Criminal Justice

The University of Texas Rio Grande Valley
Brownsville, TX

High School Diploma -

Lopez High School
Brownsville, TX
05.2007

Skills

  • Reading Comprehension
  • Interpersonal Skills
  • Customs and Immigration
  • Vehicle Inspection
  • Social Perceptiveness
  • Emergency Situations
  • Effective Communication
  • Basic First Aid
  • Time Management
  • Complex Problem-Solving
  • Effective Working Relationships
  • Critical Thinking

Additional Information

U.S Citizen: Yes

Federal Employee: Yes

Highest Grade Level/Date: GS-1895-12 STEP 4, (04/2022- Present)

Salary: $87,301.00

Security Clearance: Basic Security Clearance

Accomplishments

  • Achieved outstanding results through effectively leading a team of approximately 20 officers in a Senior Position assignment in numerous occasions.
  • Achieved positive outcomes as a Senior lead, and proved myself to be an effective leader by assisting my direct supervisor in changing/modifying port schedules based on port staffing deficiencies.
  • I have communicated orally and in writing to all levels of internal components and external government agencies.
  • I am constantly involved with my coworkers/teams, by leading and building trust and engaging in their work.
  • I lead my coworkers with empathy, transparency and support.

Certification

  • Certified CBP Officer basic training -2015-present

Enforcing customs, immigration, and agriculture law and regulations; Facilitating the flow of legitimate trade and travel; I utilize my knowledge of primary and secondary inspections, intelligence analysis, examination, and law enforcement activities including apprehension, detention, and arrests relative to arrival and departure of persons, conveyances and merchandise at Ports of Entry (POE). I prepare accurate reports of enforcement actions and activities taken on subjects apprehended at the POE.


  • Certified CBP Passport Control Officer Unit 2017-Present

I serve as a CBP officer for the Passport Control Unit. As a Passport Control Officer I have processed Expedited Removals, Notices to Appear, Withdrawals, Credible Fear Cases, Unaccompanied Minors, I-247 Detainer, and Voluntary Returns, etc. I provide guidance to fellow CBP officers on Immigration matters.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

References:

Maria L. Kishore

Assistant Port Director

Brownsville Port of Entry, Texas

956-223-3477

Maria.L.Kishore@cbp.dhs.gov


Robert O. Krezdorn

Supervisor Customs and Border Protection Officer

Brownsville Port of Entry, Texas

956-983-5704

Robert.o.krezdorn@cbp.dhs.gov


Luis A. Cantu

Supervisor Customs and Border Protection Officer

Brownsville Port of Entry, Texas

956-983-5704

Luis.a.cantu@cbp.dhs.gov



Timeline

U. S. Customs and Border Protection Officer

Laredo Field Office
08.2020 - Current

U. S. Customs and Border Protection

Laredo Field Office
04.2015 - 08.2020

College-2 Years - Criminal Justice

The University of Texas Rio Grande Valley

High School Diploma -

Lopez High School
Leticia Rivera