Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Leticia Rodarte

Leticia Rodarte

Fremont,CA

Summary

Dynamic and customer-focused professional with experience at Regan Nursery, excelling in customer service and plant care. Proven ability to enhance customer satisfaction through expert advice and engaging events. Skilled in espresso machine operations and committed to teamwork, ensuring a welcoming atmosphere and efficient operations.

Overview

16
16
years of professional experience

Work History

Garden Center Clerk

Regan Nursery
05.2025 - Current
  • Supported management team by promptly addressing any customer concerns or complaints in a professional manner.
  • Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
  • Watered plants every week and regularly checked for naturally wilted parts to remove.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Enhanced customer satisfaction by providing knowledgeable assistance on plant care and gardening techniques.

Barista

Eurest@Tesla
07.2024 - 05.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Used POS system to accurately enter orders and process payments.

Barista

Guckenheimer@Google
11.2021 - 07.2024
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Maintained clean and organized workspace, ensuring welcoming environment for customers.
  • Conducted regular quality control checks to uphold highest standards of food and beverage service.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Garden Center Clerk

Regan Nursery
03.2009 - 10.2021
  • Participated in training sessions for new hires to ensure consistent quality across all staff members.
  • Collaborated with team members to plan and execute engaging in-store events and workshops.
  • Maintained visually appealing displays, ensuring a welcoming shopping environment for customers.
  • Provided expert advice on pest control methods, resulting in healthier gardens for customers.
  • Assisted in the development of marketing materials to showcase new arrivals, seasonal promotions, and upcoming events.
  • Improved efficiency by implementing effective communication strategies between departments within the garden center.
  • Worked outdoors in weather conditions to care for plants and serve customers.
  • Restocked shelves with new plants each day and rotated stock for optimal appearance.
  • Maintained complete documentation and records of all purchasing activities.
  • Participated in trade shows and conferences to stay informed of the latest industry developments and maintain a strong professional network.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Fremont Adult
Fremont, CA

Skills

  • Customer service
  • Friendly and outgoing
  • Latte art
  • Espresso machine operations
  • Reliable and dependable
  • Team player
  • Opening and closing duties

Languages

Spanish

Timeline

Garden Center Clerk

Regan Nursery
05.2025 - Current

Barista

Eurest@Tesla
07.2024 - 05.2025

Barista

Guckenheimer@Google
11.2021 - 07.2024

Garden Center Clerk

Regan Nursery
03.2009 - 10.2021

Fremont Adult

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