Leticia Rodriguez
Manor,TX
Summary
Certified Pharmacy Technician with retail/ closed door pharmacy experience. Self-starter with knowledge of Medicaid and Medicare procedures. Excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Fullfillment Associate
Intellisource/ Front Gate Tickets
02.2023 - 09.2024
- Fullfilled wristbands and merchandise for festivals
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
Pharmacy Technician
Amazon Pharmacy
11.2018 - 11.2022
- I fill medication into a lit tray that will be dispensed into the Pass ware machine
- I run a automated Pass ware machine that presorts and packages the correct medication into packets
- Transition into different stations to ensure consistent workflow
- I fill bulk items
- I pack and ship completed packets
- I perform other tasks as needed
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Pharmacy Technician
Walmart
12.2015 - 11.2018
- Entered new patient profiles and prescriptions into Connexions software system
- Communicated with doctors' offices via telephone, fax and email
- Provided friendly customer service at prescription drop-off and pick-up counters
- Worked closely with pharmacists and used medication input software to safely and accurately dispense medication
- Maintained drug inventory levels by ordering necessary medications and supplies
- Verified patient data and billing information
- Communicated with all customers in a pleasant and professional manner
- Mastered Walmart Pharmacy Standard Operating Procedures (SOPS)
Pharmacy Technician
Tarrytown Expocare Pharmacy
11.2016 - 06.2018
- Blister packed monthly medication to be shipped out to group home facilities
- I labeled bulk medication
- Assisted in filling daily medication
- I assisted in shipping when needed
- I trained new hires on the correct way of blister packing medication
Direct Care Aide
Life Made Easy Home Health Care
07.2011 - 08.2012
- Assisted elderly people of various physical abilities and states
- Assisted with daily tasks such as dressing, bathing, brushing
- Prepared meals for clients
- Administered medications and ensured hygenic environment
Direct Care Aide
Draco Services Inc
12.2010 - 06.2011
- Assisted disabled people in a residential home setting
- Arranged recreational and physical activities to keep patients happy and fit
- Performed all clinical and non-clinical tasks required in the job
- Assisted handicapped with daily tasks including hygiene and dressing
Sales Representative
Sky's Auto Sales Inc
02.2007 - 07.2009
- Greet customers upon entry to the dealership to aid them in all inquiries
- Determine the needs and desires of all customers to show them viable options
- Show and explain all vehicle features and functions
- Performed financing options with customers
- Credit check for potential customers
- Draft all necessary paperwork for the purchase of a new car
- Maintained collections accounts
Material Handler
Dell Inc
01.2006 - 12.2006
- Loaded and unloaded materials and moved materials within the job site
- Prepared parts necessary for manufacturing
- Loaded and unloaded materials from delivery truck to necessary department
Education
Pharmacy Technician -
Southern Careers Institute
Austin, TX06.2015
High school or equivalent - GED
Jefferson High School
10.2007
Skills
- Exceptional patient care and interaction
- Genko returns
- Counting and pouring expertise
- Prescription input
- Strong ability to work in a team environment
- Great attention to detail
- HIPAA trained
- Ability to multi-task
- Cash Handling
- Billing
- Customer Service
- Pharmacy
- Team Collaboration
- Confidentiality and HIPAA
- Medication Dispensing
Certification
- Pharmacy Technician Certification
- PTCB Certification
Assessments
Customer Focus & Orientation, Proficient, 12/01/19, Responding to customer situations with sensitivity.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Title: Pharmacy Technician
Timeline
Fullfillment Associate
Intellisource/ Front Gate Tickets
02.2023 - 09.2024
Pharmacy Technician
Amazon Pharmacy
11.2018 - 11.2022
Pharmacy Technician
Tarrytown Expocare Pharmacy
11.2016 - 06.2018
Pharmacy Technician
Walmart
12.2015 - 11.2018
Direct Care Aide
Life Made Easy Home Health Care
07.2011 - 08.2012
Direct Care Aide
Draco Services Inc
12.2010 - 06.2011
Sales Representative
Sky's Auto Sales Inc
02.2007 - 07.2009
Material Handler
Dell Inc
01.2006 - 12.2006
Pharmacy Technician -
Southern Careers Institute
High school or equivalent - GED
Jefferson High School
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