Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Leticia Toledo

Richmond,USA

Summary

Experienced Medical Assistant with a strong background in patient care at ChenMed. Skilled in venipuncture and EHR management, contributing to improved patient flow and adherence to HIPAA regulations. Bilingual capabilities and meticulous attention to detail enhance patient outcomes and support a collaborative healthcare environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant

ChenMed
Bradenton, FL
08.2022 - 06.2025
  • Assisted physicians with patient examinations and medical procedures.
  • Managed patient scheduling and coordinated appointments effectively.
  • Prepared examination rooms and ensured cleanliness and organization.
  • Administered medications and vaccines under physician supervision.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Collected samples from patients for laboratory testing purposes.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Educated patients about medications, procedures and physician's instructions.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Organized patient charts before each day's clinic sessions began.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Administered medications under physician's supervision.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Assisted back office patient processes to reduce office wait times.
  • electrocardiogram (EKG) to administer diagnostic tests.

Medical Assistant

Valley Day and Night Clinic
Brownsville, TX
09.2021 - 05.2022
  • COVID testing
  • Vital signs
  • Injections
  • Patient portal
  • Phlebotomy
  • Medication refills
  • Tasks

Education

Medical Assisting Diploma - Medical Assisting

South Texas Vo-Tech Institute
Brownsville, TX
05.2021

High School Diploma -

Premier High School
Brownsville, TX
05-2020

Skills

  • Venipuncture and phlebotomy
  • Bilingual communication
  • Vital signs assessment
  • Patient care and support
  • Laboratory expertise
  • Injection administration
  • Medical office operations
  • Medical records management
  • Triage and scheduling
  • Customer service excellence
  • EHR management
  • Diagnostic testing
  • HIPAA compliance
  • Medical terminology
  • Infection control
  • Patient education
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Problem solving
  • Professionalism
  • Time management
  • Confidentiality maintenance
  • Respiratory equipment training
  • Electrocardiography (EKG)
  • Suture removal
  • General housekeeping
  • Vital sign measurement
  • Patient scheduling

Certification

  • CPR Certification
  • NRCMA
  • May 2021 to May 2023
  • Certified medical assistant

Additional Information

  • CPR certified
  • OSHA certified

Timeline

Medical Assistant

ChenMed
08.2022 - 06.2025

Medical Assistant

Valley Day and Night Clinic
09.2021 - 05.2022

Medical Assisting Diploma - Medical Assisting

South Texas Vo-Tech Institute

High School Diploma -

Premier High School