Leticia Velazquez
Austin,TX
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
13
13
years of professional experience
2016
2016
years of post-secondary education
Work History
Custom T-Shirt Designer
Self Employed Web
Cedar Park, Texas
02.2020 - Current
- Designed custom graphics for client t-shirt orders using digital design software.
- Collaborated with clients to understand their vision and create unique designs.
- Managed production schedules to ensure timely completion of t-shirt projects.
- Developed marketing materials to promote custom t-shirt services online.
- Maintained an organized workspace to streamline design and production workflows.
Waitress
IHOP
Cedar Park, Texas
09.2012 - 01.2020
- Provided excellent customer service to enhance dining experiences.
- Assisted in maintaining cleanliness of dining and service areas.
- Handled cash transactions and processed payments efficiently.
- Communicated menu specials and answered customer inquiries effectively.
- Supported team members during busy service periods as needed.
- Adhered to safety and sanitation guidelines consistently in all tasks.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Education
Elgin High School
Elgin , TXSkills
- Order management
- Cash handling
- Sanitation practices
- Customer service
Languages
English
Full Professional
Spanish
Limited
References
References available upon request.
Timeline
Custom T-Shirt Designer
Self Employed Web
02.2020 - Current
Waitress
IHOP
09.2012 - 01.2020
Elgin High School
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