Leticia Villa
Livanta
TUCSON,AZ
1
Certification
5
years of professional experience
Dedicated Crisis Intervention Specialist with proven skills in crisis assessment, emotional support, and client advocacy. Committed to developing individualized intervention plans that drive positive outcomes.
Work History
Crisis Intervention Specialist
9 Months- Developed and implemented individualized crisis intervention plans to address client needs and facilitate recovery.
- Assessed clients' mental health, personal history, family dynamics, and living environment to inform tailored interventions.
- Delivered crisis counseling services via telephone and online chat to support clients in distress.
- Provided emotional support and practical assistance during and after crisis resolution.
- Collaborated with other healthcare providers such as psychiatrists, psychologists, social workers, and primary care physicians to ensure comprehensive care for clients.
- Evaluated needs for psychiatric evaluation or hospitalization and made referrals.
- Evaluated client needs and provided appropriate referrals to community agencies or mental health professionals.
- Documented crisis interventions and outcomes to support continuous improvement.
- Attended meetings with legal representatives such as lawyers or court appointed officials regarding cases involving clients in crisis.
Crisis Response Case Manager
3 Years 11 Months- Coordinated client assessments and crafted personalized care plans, resulting in improved client outcomes.
- Monitored client health status and communicated changes to teams, ensuring timely interventions.
- Facilitated client meetings to review progress and resolve concerns, fostering stronger client engagement.
- Provided emotional support and guidance to clients during challenging times.
- Communicated with healthcare providers to ensure consistent client support.
- Managed documentation and case files, ensuring compliance and accuracy in client records.
Education
Behavioral Health Technician
- Participated in [Activity], [Semester, Year]
- Research: [Project Name and Outcome Statement]
- [Essay or Assay] on [Subject]
Recovery Support Specialist Certification
Certified Phlebotomist
- [Semester, Year] - Honor Roll
- Participated in [Activity], [Semester, Year]
- [Essay or Assay] on [Subject]
- Research: [Project Name and Outcome Statement]
CNA License
- [Semester, Year] - Honor Roll
- Participated in [Activity], [Semester, Year]
- [Essay or Assay] on [Subject]
- Research: [Project Name and Outcome Statement]
High School Diploma
- [Award] Recipient
- [Semester, Year] - Honor Roll
Skills
Crisis intervention assessment
Crisis counseling
Crisis counseling
Client case management
Personalized care planning
Client engagement strategies
Crisis counseling
Certification
- CNA License
- Certified caregiver all three levels
- Behavioral health technician
- Phlebotomist certification
- Recovery support specialist
Affiliations
- volunteer
- support groups
Timeline
Crisis Intervention Specialist
Livanta
04.2024 - 01.2025Read More
Crisis Response Case Manager
Crisis Response Center
03.2020 - 02.2024Read More
Community Bridges
Behavioral Health Technician
Read More
Arizona Rehab
Recovery Support Specialist Certification
Read More
Pima Medical Institute
Certified Phlebotomist
Read More
Tucson College
CNA License
Read More
Poject More
High School Diploma
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