Leticia (Lettie) Mejia
San Antonio,TX
Summary
Motivated professional considered talented leader and driven problem solver. Brings 20 years of experience in business, 15 years in mental health services, and 12 years in education. Offers outstanding attention to detail and document coordination Work with industry professionals and cross functional teams. Committed job seeker with a history of meeting company goals with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Critical thinker supplying problem solving solutions. Adept at developing solid partnerships, cementing public support, and building strong teams.
Overview
22
22
years of professional experience
7
7
Certification
Work History
Real Estate Manager
San Antonio Independent School District
San Antonio, TX
06.2021 - 07.2023
- Used project management processes to develop and maintain pipeline of projects, track progress against milestones and communicate progress to stakeholders.
- Researched locations, submarket demographics and other relevant data to inform leadership.
- Drafted agreements, managed internal sign-off process and coordinated deals.
- Monitored and reported on potential properties across the district.
- Oversaw daily operations, maintenance and administration of various properties.
- Met with vendors to negotiate management and service contracts.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Managed and oversaw operations, maintenance and administration of properties.
School Property Analyst
Northside Independent School District
San Antonio, TX
07.2014 - 05.2021
- Provided accurate valuations by assessing current condition, history and unique features.
- Responded to customer concerns and conveyed details about results.
- Successfully handled high caseload on strict schedule.
- Supported appraisals by gathering sales data on comparable property.
- Compared legal descriptions against current property details to validate records.
- Verified alignment between physical property and legal descriptions or certifications.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Recognized by management for providing exceptional customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Equal Employment – Business Opportunity Coordinator
VIA Metropolitan Transit
San Antonio, TX
01.2013 - 06.2014
- Enhanced performance through collaboration with diverse teams.
- Maintained records of customer needs and preferences.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Researched and prepared reports required by management or governmental agencies.
- Resolved customer complaints or answered customers' questions.
Real Estate Coordinator
VIA Metropolitan Transit
San Antonio, TX
01.2007 - 12.2013
- Acted as intermediary in negotiations between buyers and sellers during closing of sales.
- Monitored fulfillment of purchase contract terms to foster timely completion.
- Compared similar properties to determine competitive market price.
- Reviewed property details to meet environmental regulations.
- Arranged for title searches of properties sold.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Clinical Social Worker
San Antonio State Hospital
San Antonio, Texas
01.2002 - 12.2006
- Coordinated psychosocial assessments, treatment plans and progress notes.
- Facilitated individual and group therapy sessions to solve problems, set and achieve goals and improve communication skills.
- Served as agency liaison among other service providers, community organizations and government entities
- Researched and developed program initiatives to better serve client population base.
- Maintained confidential case documentation.
- Organized personalized discharge plans to oversee safe and effective reintegration.
- Conducted therapy, provided crisis intervention and educated patients and families.
- Maintained thorough case history records and wrote detailed reports.
- Compiled socio-psychiatric case histories to facilitate accurate diagnoses.
- Referred client or family to appropriate community resources to obtain support for mental or physical illness.
- Provided information to access financial assistance, legal aid or housing.
- Educated clients on options to assist in making informed decisions.
- Planned and coordinated discharge from care facility to patient's home.
Education
Master of Social Science -
Our Lady of the Lake University
Bachelor of Social Science -
Our Lady of the Lake University
Licensed Texas Sales Associate -
Texas Real Estate Commission
Skills
- Attention to Detail
- Problem-Solving Abilities
- Teamwork and Collaboration
- Interpersonal Skills
- Critical Thinking
- Effective Communication
- Time Management
- Organizational Skills
Affiliations
- Member of Our Lady of Guadalupe Church
- Member of the Helotes Lions Club
- Member of the National Association of Realtors
- Member of the San Antonio Board of Realtors
- Elf Louise Santa Deliveries volunteer
- Meals on Wheels volunteer
- Retama West Senior and Assisted Living Center sponsor
Certification
- Texas Commission of Law Enforcement (TCOLE) instructor License
- Texas Real Estate Commission - Real Estate License
- Family Assistance Crisis Team (FACT)
- Child Abuse Treatment Arts in Post Abuse Therapy
- Basic Information About HIV/AIDS
- Developing Positive Sexuality and Dealing with Inappropriate Behavior
- Time Management
Languages
Spanish
Professional
References
References available upon request.
Timeline
Real Estate Manager
San Antonio Independent School District
06.2021 - 07.2023
School Property Analyst
Northside Independent School District
07.2014 - 05.2021
Equal Employment – Business Opportunity Coordinator
VIA Metropolitan Transit
01.2013 - 06.2014
Real Estate Coordinator
VIA Metropolitan Transit
01.2007 - 12.2013
Clinical Social Worker
San Antonio State Hospital
01.2002 - 12.2006
Master of Social Science -
Our Lady of the Lake University
Bachelor of Social Science -
Our Lady of the Lake University
Licensed Texas Sales Associate -
Texas Real Estate Commission