Letina Wiggins
Castalia,United States
Summary
Dedicated healthcare professional with extensive experience at ECU Health Medical Hospital, excelling in patient care and vital signs monitoring. Known for compassionate support and effective time management, I enhance patient satisfaction and ensure compliance with privacy regulations. Proven ability to train new staff, fostering a collaborative and efficient work environment.
Overview
22
22
years of professional experience
1
1
Certification
Work History
CNA II
ECU Health Medical Hospital
08.2022 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Unit Secretary
ECU Health Medical Center Hospital
08.2022 - Current
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
CNAII/ Unit Secretary/Certified Phlebotomist
Nash UNC Health Care
08.2003 - 09.2020
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
Education
CNAI, CNAII, Attending For RN Program Now - Registered Nurse
Nash Community College
Rocky Mount, NC05-2027
High School Diploma -
Northern Nash Sr. High
Rocky Mount, NC06-1992
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
Accomplishments
- Achieved Bee award through effectively helping with patient transports and phone etiquette.
Certification
- CNA - Certified Nurse Assistant
- NCPCT - Patient Care Technician
Timeline
CNA II
ECU Health Medical Hospital
08.2022 - Current
Unit Secretary
ECU Health Medical Center Hospital
08.2022 - Current
CNAII/ Unit Secretary/Certified Phlebotomist
Nash UNC Health Care
08.2003 - 09.2020
CNAI, CNAII, Attending For RN Program Now - Registered Nurse
Nash Community College
High School Diploma -
Northern Nash Sr. High
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