Letisha De Leon
Cheyenne and Arapaho Tribes
Casper,WY
2027
years of professional experience
Dedicated and dependable customer service and administrative professional with more than 15 years of experience providing exceptional customer service, office administration, and customer support. Strong background in managing confidential information, resolving customer concerns, coordinating projects, and working in fast-paced environments. Known for professionalism, attention to detail, excellent communication, and a positive attitude. Seeking a remote Customer Support or Customer Service position where I can contribute to a high-performing team while delivering outstanding service.
Work History
Customer Service Representative
- Provided phone support and account assistance.
- Educated customers about products and services.
- Resolved billing and technical concerns professionally.
Project Specialist
11 Years 1 Month- Provided administrative support for multiple departments and leadership.
- Coordinated meetings, travel arrangements, and special projects.
- Maintained confidential records and processed documentation accurately.
- Assisted with budgets, purchasing, and vendor communication.
- Delivered excellent customer service to tribal members, staff, and outside agencies.
- Managed multiple priorities while meeting deadlines in a fast-paced environment.
Customer Service Representative
- Conducted troubleshooting for technical issues, enhancing user experience with products and services.
- Assisted customers with accounts, billing, and service questions.
- Resolved customer concerns while maintaining a high level of satisfaction.
- Documented customer interactions accurately.
- Met performance and customer service goals.
Education
- Business Administration And Management
Skills
Strong written and verbal communication
Detail-oriented and organized
Quick learner with new software systems
Able to work independently in a remote environment
Professional
dependable
and customer-focused
Languages
Spanish
Native or Bilingual
Timeline
Project Specialist
Cheyenne and Arapaho Tribes
04.2015 - 05.2026Read More
Customer Service Representative
Cox Communications
Read More
Customer Service Representative
AT&T
2002 - 2008Read More
Oklahoma City Community College
from Business Administration And Management
Read More