LETISHA GAUSE
Homestead
Summary
Proficient Transportation Specialist adept at overseeing daily transportation with demonstrated success in achieving targets and delivering efficient, accurate service. Good planner with excellent conflict resolution and prioritization skills. Seeking a permanent position with room for growth. Solid record of accomplishing challenging delivery goals under tight deadlines to satisfy customers and enhance business operations. Knowledgeable about using equipment, tracking movements and organizing documents.
Overview
25
25
years of professional experience
Work History
Courier
Encore Logistics Express LLC.
Miami
10.2023 - Current
- Delivered packages efficiently within designated routes and timeframes.
- Maintained accurate records of deliveries and pickups in company system.
- Operated vehicles safely while adhering to traffic regulations.
- Ensured proper handling and care of sensitive items during transit.
- Secure cargo properly in order to protect it from damage during transit.
Transit Bus Operator
Limousine Of South Florida
Miami
08.2023 - Current
- Operated transit buses safely on designated routes.
- Assisted passengers with boarding and alighting the bus.
- Maintained cleanliness and organization of the bus interior.
- Communicated effectively with dispatch regarding schedule changes.
- Conducted pre-trip inspections to ensure vehicle safety compliance.
- Enforced passenger policies and ensured a respectful environment.
- Made sure wheelchair lifts were functioning properly before each trip began.
- Provided exceptional customer service to enhance rider experience.
- Managed time effectively by arriving at stops on schedule according to route times.
Licensed Nail Technician
Luxury Nail Palace
Miami
08.2021 - Current
- Maintained cleanliness and sanitation of tools and workstations daily.
- Educated clients on nail care techniques and product recommendations.
- Managed inventory of supplies, ensuring adequate stock levels at all times.
- Followed strict hygiene standards throughout all phases of service delivery.
- Cleaned and sterilized tools used during nail services.
- Kept up with current industry trends by attending professional development workshops.
- Completed daily customer appointments and updated master schedule.
- Met with clients to discuss needs, service preferences and special requests.
Driver/Operator
Transportation Authority Inc / Pembroke Charter Schools
01.2016 - 06.2023
- Transport students to and from school
- Daily bus inspection
- Maintaining cleanliness and follow safety policies/procedures
Bus Operator
Broward County Transit Division
01.2014 - 01.2016
- Load/ unload passengers at various bus stops
- Wrote accident reports when necessary
- Daily bus inspections
- Login sheets if bus needed repair
- Maintained cleanliness and followed safety policies/procedures
Bus Driver
Miami Dade County Public Schools
01.2005 - 01.2013
- Transport students to and from school
- Assisted in safety seat belt hook ups/bus lifts on/off
- Daily bus inspection
- Maintained cleanliness and followed safety policies/procedures
Cashier
Wendy’s
01.2003 - 01.2005
- Take customers orders, and pack them
- Count cash at the beginning and end of shifts
- Followed guidelines for food safety and sanitation
- Keep work area clean and organized lobby
Patient Transporter
Miami North Shore Hospital
01.2001 - 01.2003
- Transported patients of all ages to and from all departments
- Cleaned and disinfect equipment and all reusable items
- Maintained daily cleaning of assigned areas, followed all protocols and policies
Education
High School Diploma -
Cornerstone Sr. High
01.2003
References
References available upon request.
ADDITIONAL INFORMATION
Over eighteen years of progressive customer service, and hospitality experience. Excellent verbal, written communication skills, self-starter as well as a team player, and excellent follow-through skills. Typing speed 25-30wpm, good data entry skills, meticulous, hardworking individual and a fast learner.
Timeline
Courier
Encore Logistics Express LLC.
10.2023 - Current
Transit Bus Operator
Limousine Of South Florida
08.2023 - Current
Licensed Nail Technician
Luxury Nail Palace
08.2021 - Current
Driver/Operator
Transportation Authority Inc / Pembroke Charter Schools
01.2016 - 06.2023
Bus Operator
Broward County Transit Division
01.2014 - 01.2016
Bus Driver
Miami Dade County Public Schools
01.2005 - 01.2013
Cashier
Wendy’s
01.2003 - 01.2005
Patient Transporter
Miami North Shore Hospital
01.2001 - 01.2003
High School Diploma -
Cornerstone Sr. High
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