Letisha M Felipe
West Palm Beach,FL
Summary
Personable and dedicated Individual with extensive experience in Retail industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with customers and team members. Motivated to maintain customer satisfaction and contribute to company success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Fresh Manager
Winn Dixie (Southeastern Grocers)
2020.02 - Current
- Labor Tracking, Process Implementation, Coaching & Development, Scheduling/Payroll for 85+ team members, Order Processing, Food Safety Protocols, Inventory Control, Improving Sales & Profits, Solving Customer Service Concerns.
Assistant Store Manager
Earthfare
2018.05 - 2020.02
- Labor Tracking, Coaching & Development, Scheduling/Payroll for 60+ team members, Order processing, Food Safety Protocols, Inventory Control, Improving Sales & Profits, Solving Customer Service Concerns.
Customer Service Manager
Winn Dixie (Southeastern Grocers)
2004.08 - 2017.09
- Customer Relations, HR, Accounting, Payroll, Scheduling, Inventory Control
Retail Merchandiser
Coca-Cola
2013.08 - 2014.01
- Product Merchandising, Cleaning & Sanitation, Product Rotation, Customer Relations
Education
Associate of Arts - General Studies
Palm Beach State College
Lake Worth, FLSkills
- Merchandising Skills
- Inventory Management
- Food Safety Understanding
- Food Safety Standards
- Financial Reports
- Promotional Planning
- Loss Prevention Strategies
- Schedule Management
- Merchandising Strategies
- Assignment Delegating
- Training and Development
Skills Certifications
- Time-workflow management
- Interpersonal communication
- Problem solver
- Adherence to high customer service standards
- Customer-focused
- Food Safety Certified
References
References Upon Request
Certification
- Food Safety Certified
References
References available upon request.
Timeline
Fresh Manager
Winn Dixie (Southeastern Grocers)
2020.02 - Current
Assistant Store Manager
Earthfare
2018.05 - 2020.02
Retail Merchandiser
Coca-Cola
2013.08 - 2014.01
Customer Service Manager
Winn Dixie (Southeastern Grocers)
2004.08 - 2017.09
Associate of Arts - General Studies
Palm Beach State College
- Food Safety Certified
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