Letisia Finau Makaafi
Long Beach,CA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
SoCal Honest Handyman
08.2022 - 07.2023
- Interpreted and followed all given work orders, properly, and effectively
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Collected room deposits, fees, and payments.
Server
Nanaś Island Catering
09.2020 - 12.2021
- Greeted and Welcomed guests, answered phone calls and scheduled reservations for events.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Front Desk Receptionist
Ben's Concrete & Construction
07.2018 - 05.2020
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated
Education
LEAPS -
Jordan High School
Long Beach, CAReal Estate
Long Beach City College
Long Beach, CASkills
- QUALIFICATIONS/SKILLS
- Familiar with Google Suite, expert slides
- Valuable team member
- Self motivated
- Written and Verbal communication skills
- Setting Reservations
- Strategic Planning
- EXTRACURRICULAR/HOBBIES
- Marketing
- Photography
- Volunteering
Languages
Tonga
Full Professional
Samoan
Full Professional
Timeline
Front Desk Receptionist
SoCal Honest Handyman
08.2022 - 07.2023
Server
Nanaś Island Catering
09.2020 - 12.2021
Front Desk Receptionist
Ben's Concrete & Construction
07.2018 - 05.2020
LEAPS -
Jordan High School
Real Estate
Long Beach City College
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