Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Letitia Allemand

Covington,LA

Summary

Motivated Dual-Rate Dealer who seamlessly balances dealer procedures while giving excellent customer service to our guest. Offering over 15 years of experience as a dual-rate dealer and 13 years of dealing table games. Knowledgeable with table view, identify theft training and gaming protection. Expertise in baccarat, roulette, blackjack and knowledge of over 20 table games.

Overview

13
13
years of professional experience

Work History

School Bus Driver

Plaquemines Parish School Board
09.2022 - Current
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
  • Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
  • Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.

School Bus Driver

First Student Transportation
04.2022 - 09.2022
  • Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
  • Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
  • Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.

Dual-Rate Dealer

L'auberge Casino Hotel
08.2012 - 03.2022

Deal various table games, such as baccarat, roulette, blackjack, and much more. When either dealing or supervising, I verify currency, compute payable odds to pay winning bets, while protecting the casino's interest. When dealing, my welcoming smile attracts customers to me and keeps them playing actively at my table.

  • Contributed to a positive workplace environment through effective communication with colleagues and supervisors.
  • Assisted supervisors in managing gaming operations, ensuring smooth gameplay for all players.

Dealer

Boomtown Casino
07.2011 - 08.2012
Dealt a variety of table games using gaming protection and company policy procedures while giving great customer service to our guest.  After eight months of employment, I was promoted to Dual-Rate, before being transfer to L'auberge Casino Hotel Baton Rouge.

Education

GED - Basic Studies

L.W. Higgins High School
7201 Lapalco Blvd. Marrero, La. 70072
1978

Skills

  • Multitasking Abilities
  • Conflict Resolution
  • Customer Service
  • Team Management
  • Time Management
  • Attention to Detail
  • Friendly, Positive Attitude
  • Supervision and leadership

Accomplishments

  • Supervised team of 6 staff members.
  • Documented and resolved customer's complaints which led to results in a positive outcome.
  • Training every year to maintain up to date computer software. Procedures of Government Guidelines to maintain Casino Gaming Development.

Timeline

School Bus Driver

Plaquemines Parish School Board
09.2022 - Current

School Bus Driver

First Student Transportation
04.2022 - 09.2022

Dual-Rate Dealer

L'auberge Casino Hotel
08.2012 - 03.2022

Dealer

Boomtown Casino
07.2011 - 08.2012

GED - Basic Studies

L.W. Higgins High School
Letitia Allemand