Letitia Cofield

Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.

• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Develop Plan of Care in regards to health, safety and well-being for clients with physical and mental health or substance issues, intellectual/developmental disability.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.

• Updated client documentation for accurate, compliant and current records.
• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
• Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
• Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
• De-escalated stressful situations through individual and family crisis interventions.
• Conducted home visits to assess living environment and facilitate access to necessary resources.
• Developed Assessments and Plan of Care to maintain client with disabilities at home with regards to health, safety and well-being.