Letitia Glasco
Riverdale,United States
Summary
Customer-oriented bringing stellar customer satisfaction record. Versed in conducting customer account research, fulfilling requests and rectifying data and billing errors. Strong organizational, management and interpersonal skills.
Overview
22
22
years of professional experience
Work History
Biller and Auditor
Drive Medical
Palmetto , GA
07.2019 - Current
- Prepared inventory for shipment by attaching tags and labels.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Manifest Clerk
DHL Supply Chain
Stockbridge, GA
08.2009 - 07.2019
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
OPEX OPERATOR
Mellon Financial
College Park, GA
08.2001 - 08.2009
- Assessed and corrected jams in equipment.
- Checked control panel and gauges during equipment operation.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Inspected finished products to verify conformity to quality standards.
Education
Associate of Science - Medical Administration
Southern Crescent Technical College
Griffin, GA04.2013
Skills
- Billing
- Insurance billing procedures
- Patient information management
- Invoice review
- Tracking inventory levels and orders
- Team oversight
- Warehousing and delivery
- Documentation skills
- SQL Server
- Data entry
- Forklift trained
- Freight transportation
- Troubleshooting
- ERP requisition management
Timeline
Biller and Auditor
Drive Medical
07.2019 - Current
Manifest Clerk
DHL Supply Chain
08.2009 - 07.2019
OPEX OPERATOR
Mellon Financial
08.2001 - 08.2009
Associate of Science - Medical Administration
Southern Crescent Technical College