Letitia Glasco

Riverdale,United States

Summary

Customer-oriented bringing stellar customer satisfaction record. Versed in conducting customer account research, fulfilling requests and rectifying data and billing errors. Strong organizational, management and interpersonal skills.

Overview

years of professional experience

Work History

Biller and Auditor

Drive Medical

Palmetto , GA

07.2019 - Current

Prepared inventory for shipment by attaching tags and labels.
Examined packages and goods for damage and notified vendors of replacement needs.
Tracked inventory and conducted cycle counts to maintain accurate records.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Manifest Clerk

DHL Supply Chain

Stockbridge, GA

08.2009 - 07.2019

Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

OPEX OPERATOR

Mellon Financial

College Park, GA

08.2001 - 08.2009

Assessed and corrected jams in equipment.
Checked control panel and gauges during equipment operation.
Collaborated with coworkers to perform projects quickly and meet business goals.
Inspected finished products to verify conformity to quality standards.

Education

Associate of Science - Medical Administration

Southern Crescent Technical College

Griffin, GA

04.2013

Skills

Billing
Insurance billing procedures
Patient information management
Invoice review
Tracking inventory levels and orders
Team oversight
Warehousing and delivery

Documentation skills
SQL Server
Data entry
Forklift trained
Freight transportation
Troubleshooting
ERP requisition management

Timeline