Letitia Jackson
Bolingbrook,United States
Summary
Strongly motivated individual looking for a position with a growing company. Bringing strong communication and customer service skills to exceed the employer's expectations in a highly stimulating and challenging environment. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Utility Worker
Peoples Gas
07.2019 - 02.2022
- Assigned to perform any entry-level, labor-intensive tasks within any operating department
- Assigned as an additional employee in a Distribution crew of two or more persons or as the second employee in a Service crew
- Hands On Learning; Inspect, adjusts and services domestic and commercial natural gas burning appliances and installs
- Perform natural gas meter changes
- Assist with natural gas emergencies
- Driving commercial vehicles
Master at Arms
United States Navy
07.2012 - 12.2016
- Provide security, aircraft and flight line security, strategic weapons and cargo security, maritime security and platform protection; conduct customs operations, corrections operations, detainee operations, and protective service operations; perform force protection, physical security and law enforcement; organize and train personnel in force protection, physical security, law enforcement, and weapons proficiency; develop plans for physical security and force protection enhancement of Navy bases, installations, property, and personnel
- Coordinated with IT personnel regarding security of digital assets and information systems.
- Supervised team of 8 security personnel during shift.
Education
Master of Social Work -
Aurora University
Aurora, IL05-2026
Bachelor of Social Work -
Aurora University
Aurora, IL05-2025
Associate Degree - Arts
College of DuPage
05.2023
Associate Degree - General Studies
College of DuPage
12.2022
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Kennedy- king College, Dawson Technical Institute
Chicago, IL12.2019
Skills
- FEMA Certification
- OSHA 30-hour certification
- Visually commutative
- Problem solving
- Customer-oriented
- Highly dependable
- CDL- Class A
- Effective team player
- Data transcription
- Professional and mature
- Data accuracy
- Error identification
- Certified in 10-key
Internship
Veteran Assistance Commission of DuPage County
Social Work Intern
August 2024- May 2025
- Assisted veterans and their families in navigating benefits and services, including healthcare, disability compensation, and educational assistance.
- Educated veterans on available local, state, and federal resources, connecting them with housing, financial aid, and mental health services.
- Advocated on behalf of veterans to ensure they received the full range of benefits they were entitled to.
- Coordinated with local, state, and federal agencies to facilitate services and promote veteran-related initiatives.
- Delivered presentations and outreach programs to raise awareness of veterans' benefits and services available within DuPage County.
- Maintained accurate case files and records in compliance with privacy regulations and agency standards.
Certification
- OSHA 30-hour certification
- Mechanical Fitting
- UMAP Certification
- Scaffolding certification
- FEMA Certification, 05/23
Timeline
Utility Worker
Peoples Gas
07.2019 - 02.2022
Master at Arms
United States Navy
07.2012 - 12.2016
Associate Degree - Arts
College of DuPage
Associate Degree - General Studies
College of DuPage
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Kennedy- king College, Dawson Technical Institute
- OSHA 30-hour certification
- Mechanical Fitting
- UMAP Certification
- Scaffolding certification
- FEMA Certification, 05/23
Master of Social Work -
Aurora University
Bachelor of Social Work -
Aurora University
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