Letitia Strathman
Sedalia,MO
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Administrative Assistant
Center For Human Services
Sedalia, MO
11.2018 - Current
- Used communication skills to answered phone system, route calls, and greet and assist visitors via phone or in-person.
- Tracked and restocked supplies, submitted purchase orders, and retained records to manage inventory.
- Utilized organizational skills to track and update data and records, monitor scheduling, and complete daily, weekly, and monthly tasks.
- Updated, maintained, and distributed company policies, forms, and other documentation, as well as performed audits of such documentations.
- Assisted others in using technology and records as needed.
- Recorded and maintained minutes for the HR Department, Safety Committee, and other committees as needed.
- Coordinated special events such as blood drives.
- Served as a founding member on the Diversity & Inclusion committee to cultivate growth and knowledge within the company.
- Accessed forms of technology, including Microsoft Office, Adobe Pro, and multiple other software and applications to complete tasks in a timely manner.
Office Support Assistant
State Of Missouri
Sedalia/Columbia, MO
09.2011 - 11.2018
- Employed excellent communication skills while assisting office visitors and alerting staff of their arrival.
- Routed phone calls on a multi-line telephone, and answered questions by telephone or in person.
- Analyzed, edited, and processed reports and other documentation.
- Received and sorted incoming mail and packages to dispatch or distribute to correct recipient.
- Ordered, maintained, and distributed office supplies while adhering to fixed office budget.
- Performed general office tasks such as data entry and managing confidential files.
- Adhered to government policies and procedures.
- Assisted with training other clerical staff.
- Worked with a team of clerical staff that fostered outstanding communication and teamwork.
- Received regular training on various disciplines.
Research Analyst
Inter-State Studios
Sedalia, United States
01.2011 - 09.2011
- Gathered, arranged, and corrected research data to create results for documentation and presentations.
- Maintained and analyzed website survey results for recommendations.
- Interpreted data and made recommendations from findings, and thereby aided in the growth of the company.
- Reported daily progress to department supervisor.
- Executed research of departments, analyzed and documented results, and prepared reports with suggestions to achieve greater departmental efficiently.
- Independently proofread and edited company documentation.
- Employed customer service skills to answer and assist with the IT help desk telephone.
Accounting Clerk Temp
Inter-State Studios
Sedalia, MO
09.2010 - 12.2010
- Performed quick and thorough data entry.
- Reviewed and verified accounting records.
- Utilized organizational skills to ensure data accuracy within the company's database while maintaining strict daily deadlines.
Elementary Special Education Paraprofessional
La Monte R-IV
La Monte, MO
10.2008 - 09.2009
- Supported teacher with student instruction.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Maintained positive attitude and affirmatively communicated with each student.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw classroom of students in absence of instructor.
- Assisted with high school instruction as needed.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Maintained student-centered, supportive environment in delivering learning experiences.
- Assisted preschools classroom as needed.
Quality Assurance Technician Temp
PrintLynx
Sedalia, United States
03.2008 - 05.2008
- Reviewed yearbooks for accuracy and quality in a fast-paced environment.
- Looked for grammatical and consistency errors that required great attention to detail.
Administrative Assistant Aide
State Fair Community College
Sedalia, MO
08.2002 - 05.2004
- Answered and monitored held desk phone calls and voice mail for the Information Systems and Technology department through utilization of a database.
- Provided customer service by advising non-critical phone callers.
- Performed spreadsheet, document, and database maintenance.
Education
Bachelor of Science - Anthropology
University of Central Missouri
Warresnburg, MO 08.2004 - 12.2007
Associate of Arts - General Studies
State Fair Community College
Sedalia, MO 08.2002 - 05.2004
Skills
Outstanding customer service and communication skills
Great with children and people of all ages
Additional Information
- Relevant Coursework:
- Graduate courses in Foundations of Library and information Sciences, and Introduction to Digital Media.
- Undergraduate courses in Foundation of Education and Field Experience, Educational Phycology, Psychology of Adolescents, Introduction to Mass Media, Public Speaking, Acting, Human Relations, and Business Communications.
- Member of educational honor societies including: National Honor Society, Phi Theta Kappa, and Delta Epsilon Iota.
- Volunteered as food worker and caregiver in Food 4 Kids summer lunch program.
Timeline
Administrative Assistant
Center For Human Services
11.2018 - Current
Office Support Assistant
State Of Missouri
09.2011 - 11.2018
Research Analyst
Inter-State Studios
01.2011 - 09.2011
Accounting Clerk Temp
Inter-State Studios
09.2010 - 12.2010
Elementary Special Education Paraprofessional
La Monte R-IV
10.2008 - 09.2009
Quality Assurance Technician Temp
PrintLynx
03.2008 - 05.2008
Bachelor of Science - Anthropology
University of Central Missouri
08.2004 - 12.2007
Administrative Assistant Aide
State Fair Community College
08.2002 - 05.2004
Associate of Arts - General Studies
State Fair Community College
08.2002 - 05.2004