Letitia Thorpe
Health Care Tech
Roxboro,NC
Summary
Proven Health Care Technician with a track record of enhancing patient care and streamlining medical processes at Murdoch Development Center. Skilled in vital signs monitoring and HIPAA compliance, with a strong focus on communication and interpersonal skills. Demonstrated success in improving efficiency and patient satisfaction through continuous learning and development.
Overview
26
26
years of professional experience
Work History
Health Care Technician
United Support Services Inc.
08.2010 - 10.2023
- Managed patient intake and discharge processes, ensuring a seamless and organized transition between care settings.
- Promoted a positive healing environment by actively engaging and interacting with patients during their recovery process.
- Improved patient care by accurately recording and communicating vital signs to medical staff.
- Increased patient comfort by promptly responding to call bells and addressing individual needs or concerns.
- Streamlined communication between healthcare team members, ensuring prompt attention to patient needs and concerns.
- Supported rehabilitation goals by assisting patients with prescribed physical therapy exercises under the guidance of a licensed therapist.
- Elevated team morale through active participation in workplace initiatives aimed at promoting camaraderie, collaboration, and mutual support among staff members.
- Served as a reliable resource for patients in need of assistance with mobility devices such as wheelchairs or walkers by demonstrating proper usage techniques and ensuring their safety during transfers.
Health Care Tech Two
Murdoch Development Center
01.1998 - 03.2008
- Maintained strict compliance with HIPAA regulations, safeguarding patient privacy and ensuring confidentiality of sensitive information.
- Structured schedules efficiently while balancing staffing requirements and budget constraints to ensure adequate coverage across shifts without compromising quality of care delivery.
- Streamlined medical processes for improved efficiency and reduced patient wait times.
- Monitored patient progress through diligent documentation, allowing for timely adjustments in care plans when necessary.
- Collaborated with interdisciplinary teams to develop holistic treatment plans for patients with complex needs.
CNA
Maxim Healthcare
02.1999 - 08.2006
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Education
High School Diploma -
JF WEBB HIGH SCHOOL
3200 Webb School Road Oxford, NC 2756506.1996
Skills
- Continuous Learning and Development
- Vital signs monitoring
- Basic Life Support Certification
- HIPAA Compliance
- Communication and Interpersonal Skills
Timeline
Health Care Technician
United Support Services Inc.
08.2010 - 10.2023
CNA
Maxim Healthcare
02.1999 - 08.2006
Health Care Tech Two
Murdoch Development Center
01.1998 - 03.2008
High School Diploma -
JF WEBB HIGH SCHOOL
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