LETORIA M. EASTERLING

Committed professional with 15+ years of exemplary experience guiding operations and administrative projects and programs across a wide range of functional capabilities. Collaborate with multiple agencies and organizations while managing dozens of personnel and thousands of dollars in mission –critical assets and equipment. Detail oriented and experienced in training and delegation with exceptional and articulate communication and organizational skills and proficiency in computer systems and applications. Demonstrated proficiency in comprehensive analysis and assessment processes to effect continual improvement with continuity of results. Stand poised and ready to execute requirements as Veteran Claims Examiner for Veterans Benefits Administration, Department of Veteran Affairs. Dependable Health Care Navigator serving diverse needs of patients through active communication and responsive engagement with healthcare services and policymakers. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Grace’s Home of Heroes, Board Member - Secretary Veteran Community Partnership, Jackson VA

Mississippi Public Health Association

Department of Mental Health Case Management Professional Certification
First Aid and CPR Certification
Class C CDL w/ P Endorsement