LeTrenton Evans
Mabank,Texas
Summary
More than 2 years in customer service working with customers. Experience and proficient with computer/data entry. Very good communication and interpersonal skills. Proficient with filing both numerical and alphabetical. Warehouse experience which includes stocking and assembly. Organized, dependable and highly motivated. Capable of handling multiple priorities in a high volume setting. Skilled at learning new concepts quickly.
Overview
13
13
years of professional experience
Work History
Pretripper
Harbor Rail Services
08.2022 - Current
- Maintained clean, neat and organized work area to prevent safety hazards, reducing workplace incidents.
- Examined products for imperfections and defects.
- Monitored product quality at all stages of production process.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer Service Email Specialist
HiOperator
01.2020 - 05.2022
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
Security Officer
St. Moritz Security
05.2016 - 10.2019
- Responsible for delivery of security for assigned locations
- Monitored and maintained peace within store area during and after closing hours
- Provided security of store items that were kept outside of facility during special events
- Maintained and directed customers to designed areas for parking
- Maintained and monitored hotel for protection of guests and hotel grounds.
Warehouse Worker
Staff Force Staffing Service
01.2013 - 01.2015
- Responsible for stocking and placement of products onto pallet for placement into trucks
- Breaking down of boxes to be placed into area for shredding after removing and reorganizing products
- Communicate appropriately coworkers to ensure proper safety and workflow
- Responsible for packing and sealing boxes properly for distribution
- Worked assembly line a consistent pace to ensure products were placed in its correct order for next assembler
- Stacked boxes in designed area for transporting to delivery trucks.
Front Desk Worker
Eastfield College
01.2011 - 01.2012
- Assisted students with signing in to visit with Academic Advisors
- Assisted with filing and answering multi-line phone system
- Provided student with general information about campus classroom and specific office locations
- Used college system to look up student’s academic information
- Interacted with faculty and staff to provide information on advising processes.
Education
Texas A&M University
Commerce, TX12.2015
Skyline High School
Dallas, TX05.2011
Skills
- Time Management
- Dependable and Responsible
- Attention to Detail
- Social Perceptiveness
- Problem-Solving
References
Mary Smith, Secretary, Dallas County Community College District- El Centro College, 801 Main Street, Dallas, TX, 75202, 214-860-2067 Andronica Leonard, DISD Nurse, Ronald E. McNair Elementary School, 3150 Bainbridge Ave, Dallas, TX, 75237, 972-288-9643 Kimberly Lowry, Dean Student Services, Eastfield Community College, 3737 Motley Dr., Mesquite, TX, 75150, 972-860-7028
Timeline
Pretripper
Harbor Rail Services
08.2022 - Current
Customer Service Email Specialist
HiOperator
01.2020 - 05.2022
Security Officer
St. Moritz Security
05.2016 - 10.2019
Warehouse Worker
Staff Force Staffing Service
01.2013 - 01.2015
Front Desk Worker
Eastfield College
01.2011 - 01.2012
Texas A&M University
Skyline High School
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