Letrice Pollard
Camden,NJ
Summary
Driven professional with extensive experience at The ARC of Burlington County, adept in scope definition and meeting facilitation. Excelled in developing recreational programs and enhancing resident well-being, demonstrating a strong ability to manage projects and improve performance. Proven track record in fostering community relations and addressing resident needs with compassion and efficiency.
Overview
5
5
years of professional experience
Work History
Assistant Program Manger
The ARC of BurlingtonCounty
Burlington New Jersey
06.2022 - Current
- Participated in community events and met with local leaders to develop recreational activities for residents.
- Communicated regularly with guardians of residents, answering questions and addressing concerns.
- Conducted daily inspections of building for security purposes and identified issues requiring immediate resolution.
- Solved grievances and complaints by collaborating with residents.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Residential Program Manager
The ARC of Burlington County
Burlington, NJ
04.2021 - Current
- Participated in community events and met with local leaders to develop recreational activities for residents.
- Responded to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
- Conducted daily inspections of building for security purposes and identified issues requiring immediate resolution.
- Coordinated services and therapy for residents and managed attendance for scheduled appointments.
- Communicated regularly with guardians of residents, answering questions and addressing concerns.
Direct Support Professional
The Arc of Burlington County
Burlington,NJ
05.2019 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Education
High School Diploma -
Camden High School
Camden, NJ06.1992
Skills
- Meeting facilitation
- Scope Definition
- Project Documentation
- Broadcast News Direction
- Program Scheduling
- Performance Management
Timeline
Assistant Program Manger
The ARC of BurlingtonCounty
06.2022 - Current
Residential Program Manager
The ARC of Burlington County
04.2021 - Current
Direct Support Professional
The Arc of Burlington County
05.2019 - Current
High School Diploma -
Camden High School