Letwin Mashy
Data Governance
Dallas,TX
Summary
Dynamic Data Governance Specialist with a proven track record at Amadeus IT Group, achieving a 25% improvement in data quality and streamlining HR processes. Expert in Workday HCM and Python, with strong problem-solving abilities and a commitment to enhancing customer satisfaction. Led software adoption and data policy development, leveraging analytical and interpersonal skills to drive results. Proficient in Tableau, Power BI, ServiceNow, Advanced Excel, Salesforce, SQL, and AWS, among other tools. Results-oriented leader with a data-driven approach to managing and servicing accounts in the Travel and Hospitality market. Well-versed in trade agreements, export standards, and international import controls. Compassionate professional adept at multitasking in office environments, offering strong telephone and interpersonal skills, along with experience in database management and program development. Effective communicator skilled in interpreting analytics to drive innovative decision-making and actionable insights.
Skills
Extensive experience in creating and maintaining data governance policies to ensure data quality and integrity
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Data Governance Specialist
Amadeus IT Group
01.2020 - Current
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Developed and maintained data governance policies and procedures, improving data quality across HR systems by 25%.
- Collaborated with HR and business stakeholders to determine reporting needs and delivered tailored reports that supported key decision-making.
- Established role-based security matrices and data dictionaries to ensure secure and compliant access to HR data.
- Led initiatives to identify data quality issues and collaborated with operations teams to develop solutions, reducing discrepancies by 15%.
- Conducted impact analyses for configuration changes within Workday, ensuring smooth transitions and minimal disruptions.
- Built and modified complex Workday reports, calculated fields, and dashboards to support evolving business requirements.
HR Data Analyst
Trustwave
07.2017 - 12.2019
- Supported HR team decision-making with consistent production of detailed analytical reports on various aspects of workforce management.
- Developed actionable insights to drive organizational improvements based on employee performance evaluation data analysis.
- Played a pivotal role in improving internal communication channels after conducting a comprehensive sentiment analysis study on employee feedback platforms.
- Improved employee satisfaction survey results through the implementation of a comprehensive data-driven action plan.
- Maintained HR data integrity by conducting regular audits and implementing data quality standards.
- Developed process maps for new HR workflows, enhancing cross-team understanding of key business processes.
- Supported, escalated report requests and approvals, aligning with data governance policies and improving turnaround time for report generation by 20%.
- Acted as a liaison between HR and IT teams, translating reporting requirements into actionable insights.
Education
Bachelor of Science - Computer Science And Programming
University of Social Science
05.2001 -
Certification
Certified Data Management Professional (CDMP) • AWS Cloud Practitioner
Timeline
Data Governance Specialist
Amadeus IT Group
01.2020 - Current
HR Data Analyst
Trustwave
07.2017 - 12.2019
Bachelor of Science - Computer Science And Programming
University of Social Science
05.2001 -
Certified Data Management Professional (CDMP) • AWS Cloud Practitioner
Affiliations
- American Institute of Certified Public Accountants
- Association for Computing Machinery
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