Proficient at using Linux, MacOS and Windows
Leur Benedict Gallardo
Data Center Technician
Greenbelt,MD
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Summary
Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Testing and splicing fibers both OSP and ISP work. Experienced in racking and stacking inside data centers. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.
Overview
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Data Center Technician
NTI
Manassas, VA
04.2019 - Current
- Configured hardware, devices and software to set up work stations for employees.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Spliced and tested both new and existing fibers to open up more pathways of digital traffic
Low Voltage Technician
RCD Cabling System
Baltimore, MD
02.2016 - 04.2019
- Identified problematic components and wiring issues and applied troubleshooting techniques.
- Successfully managed multiple projects and several work teams on consistent basis.
- Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
- Maintained system logs or manuals to document testing or operation of equipment.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Education
Associate of Science - Computer Science
01.2017 - 05.2019
Skills
Desktop support
Technical issues analysis
Teamwork
Written Communication
Software diagnosis
Technical documents comprehension
Critical thinking
Project Management
TCP/IP
Device Installation
Fiber Splicing
Fiber Testing
Documenting activities
Troubleshooting systems
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Timeline
Data Center Technician - NTI
04.2019 - Current
The Community College Of Baltimore County - Associate of Science, Computer Science
01.2017 - 05.2019
Low Voltage Technician - RCD Cabling System
02.2016 - 04.2019