Leutrim Musliu
Vancouver,WA
Summary
Hardworking and enthusiastic Sales and Customer Service professional with strong communication, negotiation, relationship-building, and problem-solving abilities. Driven to provide superior customer service while leveraging product and service knowledge to create solutions that drive loyalty, retention, and revenue. Recognized for identifying customer needs, building strong relationships, and consistently closing sales in B2C environments. Skilled at demonstrating products, converting leads into customers, and exceeding sales and revenue goals through a tenacious and customer-focused approach. Stays calm under pressure, works well with people at all levels, and is committed to contributing to team success.
At Cellular Sales, I ranked among the Top 10 Earners for two consecutive years in the Pacific Northwest market, among approximately 500 employees across Washington, Oregon, and Idaho. I was also honored to receive the 2024 MVP Award in my first year with the company.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sales Associate
Cellular Sales Verizon
6300 NE 117th Ave # A, Vancouver, WA 98662
09.2023 - 03.2026
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Specialist
Salt Mobile SA (Former Orange Communications)
Basel, Switzerland
03.2008 - 08.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Sales Specialist - Selling Skills And Sales Operations
Sales School
Basel, Switzerland06.2009
Skills
- Sales tactics
- Verbal communication
- Negotiation
- Organizational
- Problem-solving
- Interpersonal
- Active listening
- Teamwork
- Customer service
- Product knowledge
- Strategic thinking
- Product knowledge
- Empathetic towards customers
- Credit and Cash Transactions
- Retail Store Operations
- Serve Customers
- Quote Generation
- Store Opening and Closing
- Money Transfer Systems
- Microsoft Access
Certification
Sales Specialist
Languages
English
Full Professional
German
Native or Bilingual
Albanian
Native or Bilingual
French
Elementary
Timeline
Sales Associate
Cellular Sales Verizon
09.2023 - 03.2026
Sales Specialist
Salt Mobile SA (Former Orange Communications)
03.2008 - 08.2020
Sales Specialist - Selling Skills And Sales Operations
Sales School