LEVAR AMES
Griffin,GA
Summary
Results-driven operations and customer service professional with 15+ years of experience leading teams, driving revenue growth, and optimizing workflow in fast-paced environments. Proven ability to manage large-scale operations, train and develop staff, and deliver exceptional customer experiences. Adept at process improvement, project management, and cross-functional collaboration to achieve organizational goals.
Overview
24
24
years of professional experience
Work History
Owner / Contractor
Reaching Your Dreams, LLC
01.2019 - Current
- Manage full-scale residential projects: window replacement, roofing, flooring, cabinetry installation, and wood construction. Coordinate subcontractors, ensuring all work meets quality standards and deadlines.
- Oversee budgeting, procurement, and client relationship management to drive repeat business.
Caretaker
Acumen Team
01.2024 - 01.2025
- Deliver personalized care including daily living assistance, medication management, and mobility support.
- Foster a safe, compassionate environment that enhances quality of life for clients.
- Maintain detailed care logs to ensure compliance with healthcare and safety standards.
Floor Manager
Toys "R" Us Distribution Center
01.2016 - 01.2021
- Directed daily warehouse operations including inventory management, safety oversight, and productivity tracking.
- Led and trained a team of warehouse associates, improving order accuracy and efficiency.
- Implemented process improvements that increased throughput while maintaining quality control standards.
Assistant Manager
GEM Woods Floors, Inc.
01.2010 - 01.2016
- Supervised flooring installation and refinishing projects from planning to completion.
- Scheduled jobs, prepared cost estimates, and coordinated payroll distribution.
- Managed customer service issues, ensuring satisfaction and repeat business.
Site Supervisor
TSI Security
01.2002 - 01.2010
- Oversaw daily security operations for multiple sites, including officer scheduling and training.
- Maintained detailed incident reports and monthly progress updates for management.
- Ensured confidentiality and compliance with all security protocols.
Education
Associate of Science - Health Care Management
Brooklyn Community College
Brooklyn, NY05-2002
High School Diploma -
Canarsie High School
Brooklyn, NY06-1998
Skills
- Customer relationship management
- Team leadership
- Training and development
- Customer relations
- Clerical support
- First Aid/CPR
- Team management
- Problem-solving
- Dependable and responsible
- Excellent communication
- Problem solving
- Safety compliance
- Time management
- Quality assurance
- Budgeting and procurement
- Inventory management
- Project management
- Verbal communication
- Troubleshooting
- Cultural awareness
- Friendly, positive attitude
Timeline
Caretaker
Acumen Team
01.2024 - 01.2025
Owner / Contractor
Reaching Your Dreams, LLC
01.2019 - Current
Floor Manager
Toys "R" Us Distribution Center
01.2016 - 01.2021
Assistant Manager
GEM Woods Floors, Inc.
01.2010 - 01.2016
Site Supervisor
TSI Security
01.2002 - 01.2010
Associate of Science - Health Care Management
Brooklyn Community College
High School Diploma -
Canarsie High School
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